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    Nursing home · Concord, NC

    Five Oaks Rehabilitation and Care Center

    413 Winecoff School Road, Concord, NC 28027

    CMS certification number: 345186 · Updated October 1, 2026

    Request care assistance7047882131Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    160

    Residents / day

    153.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Cabarrus
    Certified beds
    160
    Average residents per day
    153.1
    First certified
    December 1, 1978

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cabarrus, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.83
    n=6
    State peers
    3.01

    Nurse hours / resident / day

    This home
    3.78
    County peers
    3.52
    n=5
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.53
    County peers
    2.97
    n=5
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    54.10
    County peers
    59.32
    n=5
    State peers
    48.67
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 54.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    14
    Resident measures
    17
    Ownership records
    28
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.78241
    Reported RN Staffing Hours per Resident per Day
    0.32895
    Reported LPN Staffing Hours per Resident per Day
    1.01163
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44183
    Total number of nurse staff hours per resident per day on the weekend
    3.52595
    Registered Nurse hours per resident per day on the weekend
    0.15898
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10043
    Total nursing staff turnover
    54.1
    Registered Nurse turnover
    12.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    VENZA CARE MANAGEMENT
    Number of Facilities in Chain
    30
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    614
    Latitude
    35.4468
    Location
    413 Winecoff School Road,Concord,NC,28027
    ZIP Code
    28027
    City/Town
    Concord
    Longitude
    -80.621
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    VENZA CARE MANAGEMENT
    County/Parish
    Cabarrus
    Provider Name
    Five Oaks Rehabilitation and Care Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    413 Winecoff School Road
    Telephone Number
    7047882131
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    FIVE OAKS SNF OPERATIONS LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.43241
    Chain Average QM Rating
    2.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    160
    Provider SSA County Code
    120
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    12.5
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.01571
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    54.1
    Chain Average Staffing Rating
    2.8
    Number of Facilities in Chain
    30
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345186
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    17345.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    12
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    43.750
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    153.1
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    139
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    139
    Rating Cycle 1 Standard Survey Health Date
    2026-03-16
    Rating Cycle 2 Standard Health Survey Date
    2025-03-05
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.32132
    Case-Mix RN Staffing Hours per Resident per Day
    0.70250
    Reported RN Staffing Hours per Resident per Day
    0.32895
    Adjusted LPN Staffing Hours per Resident per Day
    0.98816
    Case-Mix LPN Staffing Hours per Resident per Day
    0.87540
    Reported LPN Staffing Hours per Resident per Day
    1.01163
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    2
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.34058
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.38519
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.38423
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44183
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.69468
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.96214
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    3.78241
    Registered Nurse hours per resident per day on the weekend
    0.15898
    Date First Approved to Provide Medicare and Medicaid Services
    1978-12-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.10043
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.44417
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.48697
    Total number of nurse staff hours per resident per day on the weekend
    3.52595

    COMMUNITY EXPERIENCE

    Reviews of Five Oaks Rehabilitation and Care Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026