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    Nursing home · New Orleans, LA

    Ferncrest Manor Living Center

    14500 Haynes Blvd., New Orleans, LA 70128

    CMS certification number: 195214 · Updated October 1, 2026

    Request care assistance5042461426Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    200

    Residents / day

    132.5

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Orleans
    Certified beds
    200
    Average residents per day
    132.5
    First certified
    April 8, 1987

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Orleans, Louisiana. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.80
    n=10
    State peers
    2.59

    Nurse hours / resident / day

    This home
    2.32
    County peers
    3.64
    n=9
    State peers
    3.82
    n=248

    Weekend nurse hours / resident / day

    This home
    2.13
    County peers
    3.11
    n=9
    State peers
    3.24
    n=248

    Nursing staff turnover (%)

    This home
    Not reported
    County peers
    51.84
    n=9
    State peers
    47.05
    n=232

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • How do you retain nursing staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    50
    Resident measures
    17
    Ownership records
    6
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    2.32487
    Reported RN Staffing Hours per Resident per Day
    0.22364
    Reported LPN Staffing Hours per Resident per Day
    0.66879
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.43244
    Total number of nurse staff hours per resident per day on the weekend
    2.13314
    Registered Nurse hours per resident per day on the weekend
    0.11639
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02694
    Total nursing staff turnover
    Not reported
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    LA
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    30.0516
    Location
    14500 Haynes Blvd.,New Orleans,LA,70128
    ZIP Code
    70128
    City/Town
    New Orleans
    Longitude
    -89.958
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Orleans
    Provider Name
    Ferncrest Manor Living Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    14500 Haynes Blvd.
    Telephone Number
    5042461426
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    PRESTIGE CARE LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.32009
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    200
    Provider SSA County Code
    350
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.93607
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    Not reported
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    195214
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    282413.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    72
    Registered Nurse turnover footnote
    26
    Total Weighted Health Survey Score
    130.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    132.5
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    307
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    26
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    72
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    307
    Rating Cycle 1 Standard Survey Health Date
    2026-05-20
    Rating Cycle 2 Standard Health Survey Date
    2025-05-29
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.23704
    Case-Mix RN Staffing Hours per Resident per Day
    0.64742
    Reported RN Staffing Hours per Resident per Day
    0.22364
    Adjusted LPN Staffing Hours per Resident per Day
    0.70886
    Case-Mix LPN Staffing Hours per Resident per Day
    0.80676
    Reported LPN Staffing Hours per Resident per Day
    0.66879
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    11
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    34
    Rating Cycle 1 Number of Standard Health Deficiencies
    10
    Rating Cycle 2 Number of Standard Health Deficiencies
    12
    Reported Licensed Staffing Hours per Resident per Day
    0.89243
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.51827
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.19728
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.43244
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.46417
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.65146
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    22
    Reported Total Nurse Staffing Hours per Resident per Day
    2.32487
    Registered Nurse hours per resident per day on the weekend
    0.11639
    Date First Approved to Provide Medicare and Medicaid Services
    1987-04-08
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02694
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.26095
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.21355
    Total number of nurse staff hours per resident per day on the weekend
    2.13314

    COMMUNITY EXPERIENCE

    Reviews of Ferncrest Manor Living Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026