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    Nursing home · FALL RIVER, MA

    FALL RIVER HEALTHCARE

    1748 HIGHLAND AVENUE, FALL RIVER, MA 02720

    CMS certification number: 225723 · Updated October 1, 2026

    Request care assistance5087301070Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    176

    Residents / day

    154.9

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Bristol
    Certified beds
    176
    Average residents per day
    154.9
    First certified
    February 27, 1997

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Bristol, Massachusetts. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.70
    n=27
    State peers
    3.12

    Nurse hours / resident / day

    This home
    3.42
    County peers
    3.75
    n=27
    State peers
    3.94
    n=338

    Weekend nurse hours / resident / day

    This home
    3.04
    County peers
    3.35
    n=27
    State peers
    3.52
    n=338

    Nursing staff turnover (%)

    This home
    56.60
    County peers
    38.33
    n=24
    State peers
    37.57
    n=320

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 56.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    54
    Resident measures
    17
    Ownership records
    9
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.42383
    Reported RN Staffing Hours per Resident per Day
    0.49909
    Reported LPN Staffing Hours per Resident per Day
    0.90061
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02413
    Total number of nurse staff hours per resident per day on the weekend
    3.03547
    Registered Nurse hours per resident per day on the weekend
    0.35904
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00126
    Total nursing staff turnover
    56.6
    Registered Nurse turnover
    69.2
    Number of administrators who have left the nursing home
    3
    Chain Name
    NEXT STEP HEALTHCARE
    Number of Facilities in Chain
    14
    Chain Average Overall 5-star Rating
    1.7
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MA
    Urban
    Y
    Chain ID
    371
    Latitude
    41.7275
    Location
    1748 HIGHLAND AVENUE,FALL RIVER,MA,02720
    ZIP Code
    02720
    City/Town
    FALL RIVER
    Longitude
    -71.135
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    NEXT STEP HEALTHCARE
    County/Parish
    Bristol
    Provider Name
    FALL RIVER HEALTHCARE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    1748 HIGHLAND AVENUE
    Telephone Number
    5087301070
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    1748 HIGHLAND AVENUE OPERATOR LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.58081
    Chain Average QM Rating
    2.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    176
    Provider SSA County Code
    020
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    69.2
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.12094
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    56.6
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    14
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    225723
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    385062.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    88
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    102.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    154.9
    Chain Average Overall 5-star Rating
    1.7
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    144
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.8
    Rating Cycle 1 Health Deficiency Score
    88
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    144
    Rating Cycle 1 Standard Survey Health Date
    2025-12-22
    Rating Cycle 2 Standard Health Survey Date
    2025-07-28
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.44175
    Case-Mix RN Staffing Hours per Resident per Day
    0.77528
    Reported RN Staffing Hours per Resident per Day
    0.49909
    Adjusted LPN Staffing Hours per Resident per Day
    0.79714
    Case-Mix LPN Staffing Hours per Resident per Day
    0.96609
    Reported LPN Staffing Hours per Resident per Day
    0.90061
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    14
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    15
    Rating Cycle 1 Number of Standard Health Deficiencies
    11
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.39970
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.79157
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.63124
    Number of administrators who have left the nursing home
    3
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02413
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.03046
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.37262
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    9
    Reported Total Nurse Staffing Hours per Resident per Day
    3.42383
    Registered Nurse hours per resident per day on the weekend
    0.35904
    Date First Approved to Provide Medicare and Medicaid Services
    1997-02-27
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00126
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.68672
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.84822
    Total number of nurse staff hours per resident per day on the weekend
    3.03547

    COMMUNITY EXPERIENCE

    Reviews of FALL RIVER HEALTHCARE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026