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    Nursing home · ROCKFORD, IL

    FAIRHAVEN CHRISTIAN RET CENTER

    3470 NORTH ALPINE ROAD, ROCKFORD, IL 61114

    CMS certification number: 14E345 · Updated October 1, 2026

    Request care assistance8158771441Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    96

    Residents / day

    66.2

    Ownership

    Non profit - Church related

    Facility information

    Certification
    Medicaid
    Ownership
    Non profit - Church related
    County
    Winnebago
    Certified beds
    96
    Average residents per day
    66.2
    First certified
    May 16, 1976

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    3 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Winnebago, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    2.21
    n=14
    State peers
    2.58

    Nurse hours / resident / day

    This home
    5.06
    County peers
    3.70
    n=13
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    4.34
    County peers
    3.26
    n=13
    State peers
    3.07
    n=646

    Nursing staff turnover (%)

    This home
    56.40
    County peers
    47.45
    n=12
    State peers
    43.71
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 56.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    19
    Resident measures
    17
    Ownership records
    1
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.06088
    Reported RN Staffing Hours per Resident per Day
    0.72103
    Reported LPN Staffing Hours per Resident per Day
    0.98155
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.35830
    Total number of nurse staff hours per resident per day on the weekend
    4.33679
    Registered Nurse hours per resident per day on the weekend
    0.59458
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    56.4
    Registered Nurse turnover
    50.0
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    42.3104
    Location
    3470 NORTH ALPINE ROAD,ROCKFORD,IL,61114
    ZIP Code
    61114
    City/Town
    ROCKFORD
    Longitude
    -89.029
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Winnebago
    Provider Name
    FAIRHAVEN CHRISTIAN RET CENTER
    Provider Type
    Medicaid
    Overall Rating
    3
    Ownership Type
    Non profit - Church related
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    3470 NORTH ALPINE ROAD
    Telephone Number
    8158771441
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    Legal Business Name Not Available
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.16307
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    96
    Provider SSA County Code
    991
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    50.0
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.82473
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    56.4
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    14E345
    Administrator turnover footnote
    27
    Total Amount of Fines in Dollars
    120225.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    48
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    75.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    66.2
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    159
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    159
    Rating Cycle 1 Standard Survey Health Date
    2026-02-26
    Rating Cycle 2 Standard Health Survey Date
    2025-01-08
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.86740
    Case-Mix RN Staffing Hours per Resident per Day
    0.57041
    Reported RN Staffing Hours per Resident per Day
    0.72103
    Adjusted LPN Staffing Hours per Resident per Day
    1.18082
    Case-Mix LPN Staffing Hours per Resident per Day
    0.71080
    Reported LPN Staffing Hours per Resident per Day
    0.98155
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.70258
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    4.04005
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.93593
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.35830
    Adjusted Total Nurse Staffing Hours per Resident per Day
    6.08827
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.21714
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    5
    Reported Total Nurse Staffing Hours per Resident per Day
    5.06088
    Registered Nurse hours per resident per day on the weekend
    0.59458
    Date First Approved to Provide Medicare and Medicaid Services
    1976-05-16
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    5.21718
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.83132
    Total number of nurse staff hours per resident per day on the weekend
    4.33679

    COMMUNITY EXPERIENCE

    Reviews of FAIRHAVEN CHRISTIAN RET CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026