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    Nursing home · CRYSTAL LAKE, IL

    FAIR OAKS HEALTH CARE CENTER

    471 TERRA COTTA AVENUE, CRYSTAL LAKE, IL 60014

    CMS certification number: 145917 · Updated October 1, 2026

    CMS overall rating

    4 / 5

    Certified beds

    51

    Residents / day

    39.3

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Mc Henry
    Certified beds
    51
    Average residents per day
    39.3
    First certified
    December 19, 1996

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    5 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Mc Henry, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.33
    n=9
    State peers
    2.58

    Nurse hours / resident / day

    This home
    5.51
    County peers
    3.83
    n=9
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    4.70
    County peers
    3.44
    n=9
    State peers
    3.07
    n=646

    Nursing staff turnover (%)

    This home
    45.90
    County peers
    39.66
    n=7
    State peers
    43.72
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 45.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    31
    Health citations
    29
    Resident measures
    17
    Ownership records
    22
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.50613
    Reported RN Staffing Hours per Resident per Day
    1.60512
    Reported LPN Staffing Hours per Resident per Day
    0.51835
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.38266
    Total number of nurse staff hours per resident per day on the weekend
    4.70111
    Registered Nurse hours per resident per day on the weekend
    0.98134
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09118
    Total nursing staff turnover
    45.9
    Registered Nurse turnover
    47.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    WISCONSIN ILLINOIS SENIOR HOUSING, INC.
    Number of Facilities in Chain
    7
    Chain Average Overall 5-star Rating
    1.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    569
    Latitude
    42.248
    Location
    471 TERRA COTTA AVENUE,CRYSTAL LAKE,IL,60014
    ZIP Code
    60014
    City/Town
    CRYSTAL LAKE
    Longitude
    -88.339
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    WISCONSIN ILLINOIS SENIOR HOUSING, INC.
    County/Parish
    Mc Henry
    Provider Name
    FAIR OAKS HEALTH CARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Non profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    471 TERRA COTTA AVENUE
    Telephone Number
    8154550550
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WISCONSIN ILLINOIS SENIOR HOUSING INC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.49143
    Chain Average QM Rating
    3.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    51
    Provider SSA County Code
    640
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    47.1
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.05756
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    45.9
    Chain Average Staffing Rating
    3.5
    Number of Facilities in Chain
    7
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    145917
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    20300.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    80
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    73.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    39.3
    Chain Average Overall 5-star Rating
    1.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    52
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.7
    Rating Cycle 1 Health Deficiency Score
    80
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    52
    Rating Cycle 1 Standard Survey Health Date
    2024-06-06
    Rating Cycle 2 Standard Health Survey Date
    2023-05-10
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.50585
    Case-Mix RN Staffing Hours per Resident per Day
    0.73145
    Reported RN Staffing Hours per Resident per Day
    1.60512
    Adjusted LPN Staffing Hours per Resident per Day
    0.48629
    Case-Mix LPN Staffing Hours per Resident per Day
    0.91147
    Reported LPN Staffing Hours per Resident per Day
    0.51835
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    10
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    13
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    2.12347
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.17345
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.48247
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.38266
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.16558
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.12539
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    4
    Reported Total Nurse Staffing Hours per Resident per Day
    5.50613
    Registered Nurse hours per resident per day on the weekend
    0.98134
    Date First Approved to Provide Medicare and Medicaid Services
    1996-12-19
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09118
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.41036
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.63064
    Total number of nurse staff hours per resident per day on the weekend
    4.70111

    COMMUNITY EXPERIENCE

    Reviews of FAIR OAKS HEALTH CARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026