At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
112
Residents / day
70.7
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Bexar
- Certified beds
- 112
- Average residents per day
- 70.7
- First certified
- July 16, 2021
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 3 / 5
- Staffing
- 2 / 5
- Quality measures
- 1 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Bexar, Texas. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 2.49 (n=61) | 2.76 |
| Nurse hours / resident / day | 3.77 | 3.44 (n=60) | 3.42 (n=1151) |
| Weekend nurse hours / resident / day | 3.26 | 2.97 (n=60) | 2.99 (n=1151) |
| Nursing staff turnover (%) | 60.80 | 47.55 (n=58) | 50.79 (n=1095) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 2.49
- n=61
- State peers
- 2.76
Nurse hours / resident / day
- This home
- 3.77
- County peers
- 3.44
- n=60
- State peers
- 3.42
- n=1151
Weekend nurse hours / resident / day
- This home
- 3.26
- County peers
- 2.97
- n=60
- State peers
- 2.99
- n=1151
Nursing staff turnover (%)
- This home
- 60.80
- County peers
- 47.55
- n=58
- State peers
- 50.79
- n=1095
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 13.6% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 60.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 6
- Health citations
- 33
- Resident measures
- 17
- Ownership records
- 23
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.77157
- Reported RN Staffing Hours per Resident per Day
- 0.29536
- Reported LPN Staffing Hours per Resident per Day
- 1.23853
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.23768
- Total number of nurse staff hours per resident per day on the weekend
- 3.25856
- Registered Nurse hours per resident per day on the weekend
- 0.25150
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00000
- Total nursing staff turnover
- 60.8
- Registered Nurse turnover
- 40.0
- Number of administrators who have left the nursing home
- 1
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- TX
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 29.5812
- Location
- 4366 LOCKHILL SELMA,SHAVANO PARK,TX,78249
- ZIP Code
- 78249
- City/Town
- SHAVANO PARK
- Longitude
- -98.568
- QM Rating
- 1
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Bexar
- Provider Name
- ESTATES AT SHAVANO PARK
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 4366 LOCKHILL SELMA
- Telephone Number
- 2107619261
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- GO OPERATIONS 3 LLC
- Long-Stay QM Rating
- 2
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.37280
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 112
- Provider SSA County Code
- 130
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 40.0
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.97344
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 60.8
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 745001
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 84
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 71.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 70.7
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 32
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 84
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 32
- Rating Cycle 1 Standard Survey Health Date
- 2026-03-13
- Rating Cycle 2 Standard Health Survey Date
- 2024-12-06
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.30104
- Case-Mix RN Staffing Hours per Resident per Day
- 0.67327
- Reported RN Staffing Hours per Resident per Day
- 0.29536
- Adjusted LPN Staffing Hours per Resident per Day
- 1.26234
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.83897
- Reported LPN Staffing Hours per Resident per Day
- 1.23853
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 17
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 8
- Rating Cycle 1 Number of Standard Health Deficiencies
- 12
- Rating Cycle 2 Number of Standard Health Deficiencies
- 6
- Reported Licensed Staffing Hours per Resident per Day
- 1.53389
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 5
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.28069
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.28501
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.23768
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.84407
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.79725
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 2
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.77157
- Registered Nurse hours per resident per day on the weekend
- 0.25150
- Date First Approved to Provide Medicare and Medicaid Services
- 2021-07-16
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00000
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.32120
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.34186
- Total number of nurse staff hours per resident per day on the weekend
- 3.25856
COMMUNITY EXPERIENCE
Reviews of ESTATES AT SHAVANO PARK
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026