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    Nursing home · GLEN ALLEN, VA

    ELIZABETH ADAM CRUMP HEALTH AND REHAB

    3600 MOUNTAIN ROAD, GLEN ALLEN, VA 23060

    CMS certification number: 495299 · Updated October 1, 2026

    Request care assistance8046728725Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    180

    Residents / day

    162.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Henrico
    Certified beds
    180
    Average residents per day
    162.7
    First certified
    March 1, 1995

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Henrico, Virginia. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.33
    n=12
    State peers
    3.07

    Nurse hours / resident / day

    This home
    3.53
    County peers
    4.01
    n=13
    State peers
    3.88
    n=282

    Weekend nurse hours / resident / day

    This home
    3.08
    County peers
    3.49
    n=13
    State peers
    3.35
    n=282

    Nursing staff turnover (%)

    This home
    51.90
    County peers
    58.10
    n=13
    State peers
    47.51
    n=279

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 51.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    28
    Health citations
    95
    Resident measures
    17
    Ownership records
    9
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.53282
    Reported RN Staffing Hours per Resident per Day
    0.29752
    Reported LPN Staffing Hours per Resident per Day
    1.01548
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21982
    Total number of nurse staff hours per resident per day on the weekend
    3.07899
    Registered Nurse hours per resident per day on the weekend
    0.16500
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    51.9
    Registered Nurse turnover
    64.3
    Number of administrators who have left the nursing home
    2
    Chain Name
    TRIO HEALTHCARE
    Number of Facilities in Chain
    9
    Chain Average Overall 5-star Rating
    1.7
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    VA
    Urban
    Y
    Chain ID
    528
    Latitude
    37.6733
    Location
    3600 MOUNTAIN ROAD,GLEN ALLEN,VA,23060
    ZIP Code
    23060
    City/Town
    GLEN ALLEN
    Longitude
    -77.522
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    TRIO HEALTHCARE
    County/Parish
    Henrico
    Provider Name
    ELIZABETH ADAM CRUMP HEALTH AND REHAB
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    3600 MOUNTAIN ROAD
    Telephone Number
    8046728725
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    GL VIRGINIA ELIZABETH HOUSE LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.36782
    Chain Average QM Rating
    3.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    180
    Provider SSA County Code
    430
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    64.3
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.96991
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    51.9
    Chain Average Staffing Rating
    2.1
    Number of Facilities in Chain
    9
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    495299
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    9011.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    324
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    270.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    162.7
    Chain Average Overall 5-star Rating
    1.7
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    108
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.7
    Rating Cycle 1 Health Deficiency Score
    324
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    108
    Rating Cycle 1 Standard Survey Health Date
    2022-08-18
    Rating Cycle 2 Standard Health Survey Date
    2021-03-18
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.30435
    Case-Mix RN Staffing Hours per Resident per Day
    0.67083
    Reported RN Staffing Hours per Resident per Day
    0.29752
    Adjusted LPN Staffing Hours per Resident per Day
    1.03876
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83593
    Reported LPN Staffing Hours per Resident per Day
    1.01548
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    51
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    21
    Rating Cycle 1 Number of Standard Health Deficiencies
    35
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.31300
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    16
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.27072
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.27673
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21982
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.61383
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.78348
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    8
    Reported Total Nurse Staffing Hours per Resident per Day
    3.53282
    Registered Nurse hours per resident per day on the weekend
    0.16500
    Date First Approved to Provide Medicare and Medicaid Services
    1995-03-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.14960
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.32974
    Total number of nurse staff hours per resident per day on the weekend
    3.07899

    COMMUNITY EXPERIENCE

    Reviews of ELIZABETH ADAM CRUMP HEALTH AND REHAB

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026