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    Nursing home · TROY, NY

    EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR

    2920 TIBBITS AVENUE, TROY, NY 12180

    CMS certification number: 335760 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance5182744125Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    120

    Residents / day

    105.7

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Rensselaer
    Certified beds
    120
    Average residents per day
    105.7
    First certified
    November 12, 1992

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    4 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Rensselaer, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.00
    n=8
    State peers
    3.06

    Nurse hours / resident / day

    This home
    4.14
    County peers
    3.61
    n=8
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    3.63
    County peers
    2.99
    n=8
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    53.00
    County peers
    56.44
    n=8
    State peers
    40.23
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.3% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 53.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    13
    Health citations
    29
    Resident measures
    17
    Ownership records
    37
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.13760
    Reported RN Staffing Hours per Resident per Day
    0.77578
    Reported LPN Staffing Hours per Resident per Day
    1.13221
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22961
    Total number of nurse staff hours per resident per day on the weekend
    3.62856
    Registered Nurse hours per resident per day on the weekend
    0.43571
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05948
    Total nursing staff turnover
    53.0
    Registered Nurse turnover
    60.9
    Number of administrators who have left the nursing home
    0
    Chain Name
    TRINITY HEALTH
    Number of Facilities in Chain
    18
    Chain Average Overall 5-star Rating
    3.4
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    525
    Latitude
    42.7324
    Location
    2920 TIBBITS AVENUE,TROY,NY,12180
    ZIP Code
    12180
    City/Town
    TROY
    Longitude
    -73.662
    QM Rating
    2
    Abuse Icon
    Y
    Chain Name
    TRINITY HEALTH
    County/Parish
    Rensselaer
    Provider Name
    EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    2920 TIBBITS AVENUE
    Telephone Number
    5182744125
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HERITAGE HOUSE NURSING CENTER, INC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.29360
    Chain Average QM Rating
    3.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    120
    Provider SSA County Code
    600
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    60.9
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.91728
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    53.0
    Chain Average Staffing Rating
    4.1
    Number of Facilities in Chain
    18
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335760
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    351
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    270.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    105.7
    Chain Average Overall 5-star Rating
    3.4
    Rating Cycle 1 Health Revisit Score
    117
    Rating Cycle 2/3 Total Health Score
    28
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.2
    Rating Cycle 1 Health Deficiency Score
    234
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Health Date
    2024-02-27
    Rating Cycle 2 Standard Health Survey Date
    2021-09-14
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.83910
    Case-Mix RN Staffing Hours per Resident per Day
    0.63443
    Reported RN Staffing Hours per Resident per Day
    0.77578
    Adjusted LPN Staffing Hours per Resident per Day
    1.22462
    Case-Mix LPN Staffing Hours per Resident per Day
    0.79057
    Reported LPN Staffing Hours per Resident per Day
    1.13221
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    18
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    9
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.90798
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    10
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.41160
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.15319
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22961
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.47532
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.57818
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    4
    Reported Total Nurse Staffing Hours per Resident per Day
    4.13760
    Registered Nurse hours per resident per day on the weekend
    0.43571
    Date First Approved to Provide Medicare and Medicaid Services
    1992-11-12
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05948
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.92473
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.14906
    Total number of nurse staff hours per resident per day on the weekend
    3.62856

    COMMUNITY EXPERIENCE

    Reviews of EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026