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    Nursing home · Highlands, NC

    Eckerd Living Center

    250 Hospital Drive, Highlands, NC 28741

    CMS certification number: 345437 · Updated October 1, 2026

    Request care assistance8285261315Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    80

    Residents / day

    48.6

    Ownership

    For profit - Partnership

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Partnership
    County
    Macon
    Certified beds
    80
    Average residents per day
    48.6
    First certified
    April 28, 1993

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    4 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Macon, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.00
    n=1
    State peers
    3.01

    Nurse hours / resident / day

    This home
    4.46
    County peers
    3.90
    n=1
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.66
    County peers
    3.58
    n=1
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    44.20
    County peers
    72.60
    n=1
    State peers
    48.70
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 44.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    12
    Health citations
    7
    Resident measures
    17
    Ownership records
    1
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.46367
    Reported RN Staffing Hours per Resident per Day
    1.08034
    Reported LPN Staffing Hours per Resident per Day
    0.75701
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.62633
    Total number of nurse staff hours per resident per day on the weekend
    3.66464
    Registered Nurse hours per resident per day on the weekend
    0.53142
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.18435
    Total nursing staff turnover
    44.2
    Registered Nurse turnover
    10.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    HCA HEALTHCARE
    Number of Facilities in Chain
    3
    Chain Average Overall 5-star Rating
    5.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    N
    Chain ID
    701
    Latitude
    35.0865
    Location
    250 Hospital Drive,Highlands,NC,28741
    ZIP Code
    28741
    City/Town
    Highlands
    Longitude
    -83.185
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    HCA HEALTHCARE
    County/Parish
    Macon
    Provider Name
    Eckerd Living Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Partnership
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    250 Hospital Drive
    Telephone Number
    8285261315
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    Legal Business Name Not Available
    Long-Stay QM Rating
    3
    High Performing Icon
    Y
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.20167
    Chain Average QM Rating
    3.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    80
    Provider SSA County Code
    560
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    10.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.85210
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    44.2
    Chain Average Staffing Rating
    4.7
    Number of Facilities in Chain
    3
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345437
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    16
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    18.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    48.6
    Chain Average Overall 5-star Rating
    5.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    24
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.3
    Rating Cycle 1 Health Deficiency Score
    16
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Health Date
    2026-04-10
    Rating Cycle 2 Standard Health Survey Date
    2025-02-19
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.25791
    Case-Mix RN Staffing Hours per Resident per Day
    0.58934
    Reported RN Staffing Hours per Resident per Day
    1.08034
    Adjusted LPN Staffing Hours per Resident per Day
    0.88143
    Case-Mix LPN Staffing Hours per Resident per Day
    0.73439
    Reported LPN Staffing Hours per Resident per Day
    0.75701
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    4
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.83734
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.05801
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.00017
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.62633
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.19736
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.32390
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.46367
    Registered Nurse hours per resident per day on the weekend
    0.53142
    Date First Approved to Provide Medicare and Medicaid Services
    1993-04-28
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.18435
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.26699
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.92527
    Total number of nurse staff hours per resident per day on the weekend
    3.66464

    COMMUNITY EXPERIENCE

    Reviews of Eckerd Living Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026