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    Nursing home · DUNKIRK, NY

    DUNKIRK REHABILITATION & NURSING CENTER

    447 449 LAKE SHORE DRIVE WEST, DUNKIRK, NY 14048

    CMS certification number: 335595 · Updated October 1, 2026

    Request care assistance7163666710Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    40

    Residents / day

    36.5

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Chautauqua
    Certified beds
    40
    Average residents per day
    36.5
    First certified
    March 1, 1977

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Chautauqua, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    1.67
    n=3
    State peers
    3.05

    Nurse hours / resident / day

    This home
    3.35
    County peers
    2.87
    n=3
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    2.98
    County peers
    2.30
    n=3
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    47.60
    County peers
    51.43
    n=3
    State peers
    40.24
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 47.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    6
    Health citations
    9
    Resident measures
    17
    Ownership records
    14
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.34895
    Reported RN Staffing Hours per Resident per Day
    0.50829
    Reported LPN Staffing Hours per Resident per Day
    0.92885
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.91181
    Total number of nurse staff hours per resident per day on the weekend
    2.97820
    Registered Nurse hours per resident per day on the weekend
    0.27111
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.14380
    Total nursing staff turnover
    47.6
    Registered Nurse turnover
    20.0
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    PERSONAL HEALTHCARE MANAGEMENT
    Number of Facilities in Chain
    21
    Chain Average Overall 5-star Rating
    2.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    N
    Chain ID
    677
    Latitude
    42.4795
    Location
    447 449 LAKE SHORE DRIVE WEST,DUNKIRK,NY,14048
    ZIP Code
    14048
    City/Town
    DUNKIRK
    Longitude
    -79.328
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    PERSONAL HEALTHCARE MANAGEMENT
    County/Parish
    Chautauqua
    Provider Name
    DUNKIRK REHABILITATION & NURSING CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    447 449 LAKE SHORE DRIVE WEST
    Telephone Number
    7163666710
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    DURNC OPERATING LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    Y
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.20739
    Chain Average QM Rating
    3.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    40
    Provider SSA County Code
    060
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    20.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.85615
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    47.6
    Chain Average Staffing Rating
    3.3
    Number of Facilities in Chain
    21
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335595
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    4
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    5.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    36.5
    Chain Average Overall 5-star Rating
    2.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2025-04-18
    Rating Cycle 2 Standard Health Survey Date
    2023-12-01
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.58903
    Case-Mix RN Staffing Hours per Resident per Day
    0.59215
    Reported RN Staffing Hours per Resident per Day
    0.50829
    Adjusted LPN Staffing Hours per Resident per Day
    1.07640
    Case-Mix LPN Staffing Hours per Resident per Day
    0.73789
    Reported LPN Staffing Hours per Resident per Day
    0.92885
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.43714
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.21550
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.00970
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.91181
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.88093
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.33973
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.34895
    Registered Nurse hours per resident per day on the weekend
    0.27111
    Date First Approved to Provide Medicare and Medicaid Services
    1977-03-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.14380
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.45129
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.93920
    Total number of nurse staff hours per resident per day on the weekend
    2.97820

    COMMUNITY EXPERIENCE

    Reviews of DUNKIRK REHABILITATION & NURSING CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026