NursingHomes.io
    Back to listings
    Nursing home · NORWALK, CA

    DEPT OF STATE HOSPITALS - METROPOLITAN SNF

    11401 SOUTH BLOOMFIELD AVENUE, NORWALK, CA 90650

    CMS certification number: 555731 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance5628637011Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    102

    Residents / day

    55.9

    Ownership

    Government - State

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - State
    County
    Los Angeles
    Certified beds
    102
    Average residents per day
    55.9
    First certified
    August 13, 1998

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    5 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Los Angeles, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.55
    n=365
    State peers
    3.21

    Nurse hours / resident / day

    This home
    9.77
    County peers
    4.63
    n=359
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    8.93
    County peers
    4.20
    n=359
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    27.70
    County peers
    34.96
    n=317
    State peers
    36.56
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.6% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 27.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    20
    Health citations
    53
    Resident measures
    17
    Ownership records
    1
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    9.76751
    Reported RN Staffing Hours per Resident per Day
    4.04340
    Reported LPN Staffing Hours per Resident per Day
    4.50517
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.21894
    Total number of nurse staff hours per resident per day on the weekend
    8.92900
    Registered Nurse hours per resident per day on the weekend
    3.89698
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03065
    Total nursing staff turnover
    27.7
    Registered Nurse turnover
    37.5
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Partial
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    33.9274
    Location
    11401 SOUTH BLOOMFIELD AVENUE,NORWALK,CA,90650
    ZIP Code
    90650
    City/Town
    NORWALK
    Longitude
    -118.06
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    Not reported
    County/Parish
    Los Angeles
    Provider Name
    DEPT OF STATE HOSPITALS - METROPOLITAN SNF
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    Government - State
    Number of Fines
    3
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    11401 SOUTH BLOOMFIELD AVENUE
    Telephone Number
    5628637011
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    Legal Business Name Not Available
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.35773
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    102
    Provider SSA County Code
    200
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    37.5
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.96276
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    27.7
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    555731
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    135767.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    663
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    528.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    55.9
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    221
    Rating Cycle 2/3 Total Health Score
    124
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    442
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    124
    Rating Cycle 1 Standard Survey Health Date
    2025-12-08
    Rating Cycle 2 Standard Health Survey Date
    2024-11-08
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    4.16685
    Case-Mix RN Staffing Hours per Resident per Day
    0.66588
    Reported RN Staffing Hours per Resident per Day
    4.04340
    Adjusted LPN Staffing Hours per Resident per Day
    4.64272
    Case-Mix LPN Staffing Hours per Resident per Day
    0.82976
    Reported LPN Staffing Hours per Resident per Day
    4.50517
    Automatic Sprinkler Systems in All Required Areas
    Partial
    Rating Cycle 1 Total Number of Health Deficiencies
    23
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    15
    Rating Cycle 1 Number of Standard Health Deficiencies
    14
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    8.54856
    Number of Citations from Infection Control Inspections
    0
    Rating Cycle 1 Number of Complaint Health Deficiencies
    9
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.25616
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.25993
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.21894
    Adjusted Total Nurse Staffing Hours per Resident per Day
    10.06573
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.75558
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    9.76751
    Registered Nurse hours per resident per day on the weekend
    3.89698
    Date First Approved to Provide Medicare and Medicaid Services
    1998-08-13
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03065
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    9.20162
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.30518
    Total number of nurse staff hours per resident per day on the weekend
    8.92900

    COMMUNITY EXPERIENCE

    Reviews of DEPT OF STATE HOSPITALS - METROPOLITAN SNF

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Find Google reviewsFind Yelp reviewsFind Reddit discussions

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026