At a glance
Official CMS profileCMS overall rating
5 / 5
Certified beds
50
Residents / day
39.3
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Walworth
- Certified beds
- 50
- Average residents per day
- 39.3
- First certified
- November 1, 1982
CMS quality ratings
- Overall
- 5 / 5
- Health inspections
- 5 / 5
- Staffing
- 4 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Walworth, Wisconsin. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 5.00 | 2.50 (n=6) | 3.06 |
| Nurse hours / resident / day | 3.48 | 4.35 (n=6) | 4.25 (n=312) |
| Weekend nurse hours / resident / day | 3.06 | 3.74 (n=6) | 3.75 (n=312) |
| Nursing staff turnover (%) | 28.20 | 52.47 (n=6) | 46.72 (n=314) |
CMS overall rating / 5
- This home
- 5.00
- County peers
- 2.50
- n=6
- State peers
- 3.06
Nurse hours / resident / day
- This home
- 3.48
- County peers
- 4.35
- n=6
- State peers
- 4.25
- n=312
Weekend nurse hours / resident / day
- This home
- 3.06
- County peers
- 3.74
- n=6
- State peers
- 3.75
- n=312
Nursing staff turnover (%)
- This home
- 28.20
- County peers
- 52.47
- n=6
- State peers
- 46.72
- n=314
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 11.9% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 28.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 34
- Health citations
- 6
- Resident measures
- 17
- Ownership records
- 35
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.47646
- Reported RN Staffing Hours per Resident per Day
- 1.16890
- Reported LPN Staffing Hours per Resident per Day
- 0.34460
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.96296
- Total number of nurse staff hours per resident per day on the weekend
- 3.06426
- Registered Nurse hours per resident per day on the weekend
- 0.97076
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05066
- Total nursing staff turnover
- 28.2
- Registered Nurse turnover
- 28.6
- Number of administrators who have left the nursing home
- 0
- Chain Name
- NORTH SHORE HEALTHCARE
- Number of Facilities in Chain
- 57
- Chain Average Overall 5-star Rating
- 2.8
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- WI
- Urban
- N
- Chain ID
- 377
- Latitude
- 42.6275
- Location
- 905 E GENEVA ST,DELAVAN,WI,53115
- ZIP Code
- 53115
- City/Town
- DELAVAN
- Longitude
- -88.633
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- NORTH SHORE HEALTHCARE
- County/Parish
- Walworth
- Provider Name
- Delavan Health Services
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 5
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 905 E GENEVA ST
- Telephone Number
- 2627286319
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- NSH DELAVAN LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.38262
- Chain Average QM Rating
- 2.8
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 5
- Number of Certified Beds
- 50
- Provider SSA County Code
- 630
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 28.6
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.98041
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 28.2
- Chain Average Staffing Rating
- 3.5
- Number of Facilities in Chain
- 57
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 525324
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 8
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 11.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 39.3
- Chain Average Overall 5-star Rating
- 2.8
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 20
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.9
- Rating Cycle 1 Health Deficiency Score
- 8
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 20
- Rating Cycle 1 Standard Survey Health Date
- 2026-08-06
- Rating Cycle 2 Standard Health Survey Date
- 2024-12-19
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.18291
- Case-Mix RN Staffing Hours per Resident per Day
- 0.67809
- Reported RN Staffing Hours per Resident per Day
- 1.16890
- Adjusted LPN Staffing Hours per Resident per Day
- 0.34873
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.84497
- Reported LPN Staffing Hours per Resident per Day
- 0.34460
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 1
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 2
- Rating Cycle 1 Number of Standard Health Deficiencies
- 1
- Rating Cycle 2 Number of Standard Health Deficiencies
- 1
- Reported Licensed Staffing Hours per Resident per Day
- 1.51350
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.98648
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.30136
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.96296
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.51812
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.82442
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 1
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.47646
- Registered Nurse hours per resident per day on the weekend
- 0.97076
- Date First Approved to Provide Medicare and Medicaid Services
- 1982-11-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.05066
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.10098
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.36577
- Total number of nurse staff hours per resident per day on the weekend
- 3.06426
COMMUNITY EXPERIENCE
Reviews of Delavan Health Services
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026