NursingHomes.io
    Back to listings
    Nursing home · Urbandale, IA

    Deerfield Health Care Center

    13731 Hickman Road, Urbandale, IA 50323

    CMS certification number: 165557 · Updated October 1, 2026

    Request care assistance5153316900Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    30

    Residents / day

    24.2

    Ownership

    Non profit - Church related

    Facility information

    Certification
    Medicare
    Ownership
    Non profit - Church related
    County
    Polk
    Certified beds
    30
    Average residents per day
    24.2
    First certified
    July 22, 2005

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Polk, Iowa. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.93
    n=28
    State peers
    3.13

    Nurse hours / resident / day

    This home
    5.86
    County peers
    4.33
    n=27
    State peers
    3.86
    n=377

    Weekend nurse hours / resident / day

    This home
    5.59
    County peers
    3.80
    n=27
    State peers
    3.38
    n=377

    Nursing staff turnover (%)

    This home
    28.90
    County peers
    50.35
    n=27
    State peers
    44.12
    n=362

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 4.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 28.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    4
    Resident measures
    17
    Ownership records
    38
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.86230
    Reported RN Staffing Hours per Resident per Day
    1.60458
    Reported LPN Staffing Hours per Resident per Day
    0.79220
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.46552
    Total number of nurse staff hours per resident per day on the weekend
    5.58997
    Registered Nurse hours per resident per day on the weekend
    1.24124
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12035
    Total nursing staff turnover
    28.9
    Registered Nurse turnover
    27.3
    Number of administrators who have left the nursing home
    1
    Chain Name
    IMMANUEL
    Number of Facilities in Chain
    3
    Chain Average Overall 5-star Rating
    4.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IA
    Urban
    Y
    Chain ID
    281
    Latitude
    41.6149
    Location
    13731 Hickman Road,Urbandale,IA,50323
    ZIP Code
    50323
    City/Town
    Urbandale
    Longitude
    -93.807
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    IMMANUEL
    County/Parish
    Polk
    Provider Name
    Deerfield Health Care Center
    Provider Type
    Medicare
    Overall Rating
    5
    Ownership Type
    Non profit - Church related
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    13731 Hickman Road
    Telephone Number
    5153316900
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    IMMANUEL LONG TERM CARE
    Long-Stay QM Rating
    5
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.36682
    Chain Average QM Rating
    4.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    30
    Provider SSA County Code
    760
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    27.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.96920
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    28.9
    Chain Average Staffing Rating
    5.0
    Number of Facilities in Chain
    3
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    165557
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    4
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    5.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    24.2
    Chain Average Overall 5-star Rating
    4.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.7
    Rating Cycle 1 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2026-05-07
    Rating Cycle 2 Standard Health Survey Date
    2025-03-27
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.64258
    Case-Mix RN Staffing Hours per Resident per Day
    0.67034
    Reported RN Staffing Hours per Resident per Day
    1.60458
    Adjusted LPN Staffing Hours per Resident per Day
    0.81095
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83532
    Reported LPN Staffing Hours per Resident per Day
    0.79220
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    2.39678
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.54758
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.27506
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.46552
    Adjusted Total Nurse Staffing Hours per Resident per Day
    6.00111
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.78072
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    5.86230
    Registered Nurse hours per resident per day on the weekend
    1.24124
    Date First Approved to Provide Medicare and Medicaid Services
    2005-07-22
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12035
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    5.72234
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.32730
    Total number of nurse staff hours per resident per day on the weekend
    5.58997

    COMMUNITY EXPERIENCE

    Reviews of Deerfield Health Care Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Find Google reviewsFind Yelp reviewsFind Reddit discussions

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026