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    Nursing home · LACEY, WA

    Crystal Cove Post Acute

    1505 CARPENTER ROAD SE, LACEY, WA 98503

    CMS certification number: 505254 · Updated October 1, 2026

    Request care assistance3604911765Directions

    At a glance

    Official CMS profile

    CMS overall rating

    Not rated

    Certified beds

    96

    Residents / day

    78.3

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Thurston
    Certified beds
    96
    Average residents per day
    78.3
    First certified
    April 1, 1980

    CMS quality ratings

    Overall
    Not rated
    Health inspections
    Not rated
    Staffing
    Not rated
    Quality measures
    Not rated

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Thurston, Washington. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    Not reported
    County peers
    3.33
    n=6
    State peers
    3.29

    Nurse hours / resident / day

    This home
    3.72
    County peers
    4.34
    n=6
    State peers
    4.42
    n=188

    Weekend nurse hours / resident / day

    This home
    3.21
    County peers
    3.72
    n=6
    State peers
    3.82
    n=188

    Nursing staff turnover (%)

    This home
    65.60
    County peers
    50.83
    n=6
    State peers
    43.76
    n=180

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 13.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 65.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    31
    Health citations
    138
    Resident measures
    17
    Ownership records
    32
    Penalties
    6
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.72302
    Reported RN Staffing Hours per Resident per Day
    0.67168
    Reported LPN Staffing Hours per Resident per Day
    0.83761
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21374
    Total number of nurse staff hours per resident per day on the weekend
    3.21221
    Registered Nurse hours per resident per day on the weekend
    0.42276
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01235
    Total nursing staff turnover
    65.6
    Registered Nurse turnover
    81.3
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    SFF
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WA
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    47.0331
    Location
    1505 CARPENTER ROAD SE,LACEY,WA,98503
    ZIP Code
    98503
    City/Town
    LACEY
    Longitude
    -122.79
    QM Rating
    Not reported
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Thurston
    Provider Name
    Crystal Cove Post Acute
    Provider Type
    Medicare and Medicaid
    Overall Rating
    Not reported
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    Not reported
    Provider Address
    1505 CARPENTER ROAD SE
    Telephone Number
    3604911765
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    18
    Legal Business Name
    LOWERS HOLDINGS LLC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF
    Nursing Case-Mix Index
    1.27166
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    18
    Health Inspection Rating
    Not reported
    Number of Certified Beds
    96
    Provider SSA County Code
    330
    Staffing Rating Footnote
    18
    Number of Payment Denials
    2
    Registered Nurse turnover
    81.3
    Total Number of Penalties
    6
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    18
    Nursing Case-Mix Index Ratio
    0.90173
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    65.6
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    18
    CMS Certification Number (CCN)
    505254
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    235672.00
    Health Inspection Rating Footnote
    18
    Rating Cycle 1 Total Health Score
    228
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    336.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    78.3
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    662
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    228
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    662
    Rating Cycle 1 Standard Survey Health Date
    2026-01-13
    Rating Cycle 2 Standard Health Survey Date
    2025-02-06
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.73903
    Case-Mix RN Staffing Hours per Resident per Day
    0.62367
    Reported RN Staffing Hours per Resident per Day
    0.67168
    Adjusted LPN Staffing Hours per Resident per Day
    0.92161
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77716
    Reported LPN Staffing Hours per Resident per Day
    0.83761
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    38
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    70
    Rating Cycle 1 Number of Standard Health Deficiencies
    28
    Rating Cycle 2 Number of Standard Health Deficiencies
    45
    Reported Licensed Staffing Hours per Resident per Day
    1.50929
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    12
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.43573
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.11667
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21374
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.09637
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.51751
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    25
    Reported Total Nurse Staffing Hours per Resident per Day
    3.72302
    Registered Nurse hours per resident per day on the weekend
    0.42276
    Date First Approved to Provide Medicare and Medicaid Services
    1980-04-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01235
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.53433
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.09566
    Total number of nurse staff hours per resident per day on the weekend
    3.21221

    COMMUNITY EXPERIENCE

    Reviews of Crystal Cove Post Acute

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026