At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
57
Residents / day
53.5
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Lawrence
- Certified beds
- 57
- Average residents per day
- 53.5
- First certified
- August 10, 2000
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 1 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Lawrence, Ohio. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.67 (n=3) | 3.24 |
| Nurse hours / resident / day | 3.09 | 3.57 (n=3) | 3.71 (n=913) |
| Weekend nurse hours / resident / day | 2.71 | 3.14 (n=3) | 3.29 (n=913) |
| Nursing staff turnover (%) | 50.00 | 43.70 (n=3) | 49.04 (n=892) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.67
- n=3
- State peers
- 3.24
Nurse hours / resident / day
- This home
- 3.09
- County peers
- 3.57
- n=3
- State peers
- 3.71
- n=913
Weekend nurse hours / resident / day
- This home
- 2.71
- County peers
- 3.14
- n=3
- State peers
- 3.29
- n=913
Nursing staff turnover (%)
- This home
- 50.00
- County peers
- 43.70
- n=3
- State peers
- 49.04
- n=892
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 12.2% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 50.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 8
- Health citations
- 25
- Resident measures
- 17
- Ownership records
- 6
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.09068
- Reported RN Staffing Hours per Resident per Day
- 0.43804
- Reported LPN Staffing Hours per Resident per Day
- 0.80524
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.84740
- Total number of nurse staff hours per resident per day on the weekend
- 2.71348
- Registered Nurse hours per resident per day on the weekend
- 0.23613
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01388
- Total nursing staff turnover
- 50.0
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- 1
- Chain Name
- HILLSTONE HEALTHCARE
- Number of Facilities in Chain
- 9
- Chain Average Overall 5-star Rating
- 3.8
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- OH
- Urban
- Y
- Chain ID
- 271
- Latitude
- 38.5241
- Location
- 813 1/2 MARION PIKE,COAL GROVE,OH,45638
- ZIP Code
- 45638
- City/Town
- COAL GROVE
- Longitude
- -82.664
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- HILLSTONE HEALTHCARE
- County/Parish
- Lawrence
- Provider Name
- CRYSTAL CARE OF COAL GROVE
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Corporation
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 813 1/2 MARION PIKE
- Telephone Number
- 7405320449
- Geocoding Footnote
- 22
- QM Rating Footnote
- Not reported
- Legal Business Name
- CRYSTAL CARE OF IRONTON, LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- Not reported
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.55052
- Chain Average QM Rating
- 5.0
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 57
- Provider SSA County Code
- 450
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 1
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.09946
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 50.0
- Chain Average Staffing Rating
- 1.6
- Number of Facilities in Chain
- 9
- Short-Stay QM Rating Footnote
- 2
- CMS Certification Number (CCN)
- 366202
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 159708.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 20
- Registered Nurse turnover footnote
- 27
- Total Weighted Health Survey Score
- 47.750
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 53.5
- Chain Average Overall 5-star Rating
- 3.8
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 131
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.4
- Rating Cycle 1 Health Deficiency Score
- 20
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 131
- Rating Cycle 1 Standard Survey Health Date
- 2025-09-11
- Rating Cycle 2 Standard Health Survey Date
- 2023-10-19
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.39529
- Case-Mix RN Staffing Hours per Resident per Day
- 0.76043
- Reported RN Staffing Hours per Resident per Day
- 0.43804
- Adjusted LPN Staffing Hours per Resident per Day
- 0.72664
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.94758
- Reported LPN Staffing Hours per Resident per Day
- 0.80524
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 5
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 12
- Rating Cycle 1 Number of Standard Health Deficiencies
- 5
- Rating Cycle 2 Number of Standard Health Deficiencies
- 9
- Reported Licensed Staffing Hours per Resident per Day
- 1.24328
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.66709
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.58083
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.84740
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 2.78902
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.28884
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 3
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.09068
- Registered Nurse hours per resident per day on the weekend
- 0.23613
- Date First Approved to Provide Medicare and Medicaid Services
- 2000-08-10
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01388
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.44864
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.77449
- Total number of nurse staff hours per resident per day on the weekend
- 2.71348
COMMUNITY EXPERIENCE
Reviews of CRYSTAL CARE OF COAL GROVE
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026