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    Nursing home · CRESTWOOD, IL

    CRESTWOOD TERRACE

    13301 SOUTH CENTRAL AVENUE, CRESTWOOD, IL 60445

    CMS certification number: 14E177 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance7085975251Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    126

    Residents / day

    111

    Ownership

    For profit - Individual

    Facility information

    Certification
    Medicaid
    Ownership
    For profit - Individual
    County
    Cook
    Certified beds
    126
    Average residents per day
    111
    First certified
    April 11, 1975

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    2 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cook, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.72
    n=199
    State peers
    2.58

    Nurse hours / resident / day

    This home
    2.05
    County peers
    3.37
    n=199
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    1.70
    County peers
    3.01
    n=199
    State peers
    3.08
    n=646

    Nursing staff turnover (%)

    This home
    25.50
    County peers
    39.37
    n=196
    State peers
    43.76
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.1% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 25.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    12
    Health citations
    29
    Resident measures
    17
    Ownership records
    1
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    2.05368
    Reported RN Staffing Hours per Resident per Day
    0.52237
    Reported LPN Staffing Hours per Resident per Day
    0.29065
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.24066
    Total number of nurse staff hours per resident per day on the weekend
    1.70350
    Registered Nurse hours per resident per day on the weekend
    0.39639
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    25.5
    Registered Nurse turnover
    42.9
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    41.636
    Location
    13301 SOUTH CENTRAL AVENUE,CRESTWOOD,IL,60445
    ZIP Code
    60445
    City/Town
    CRESTWOOD
    Longitude
    -87.757
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    Not reported
    County/Parish
    Cook
    Provider Name
    CRESTWOOD TERRACE
    Provider Type
    Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Individual
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    13301 SOUTH CENTRAL AVENUE
    Telephone Number
    7085975251
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    Legal Business Name Not Available
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.50649
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    126
    Provider SSA County Code
    141
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    42.9
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.06824
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    25.5
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    14E177
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    68
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    94.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    111.0
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    172
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    68
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    172
    Rating Cycle 1 Standard Survey Health Date
    2024-08-23
    Rating Cycle 2 Standard Health Survey Date
    2023-09-15
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.48516
    Case-Mix RN Staffing Hours per Resident per Day
    0.73884
    Reported RN Staffing Hours per Resident per Day
    0.52237
    Adjusted LPN Staffing Hours per Resident per Day
    0.26995
    Case-Mix LPN Staffing Hours per Resident per Day
    0.92068
    Reported LPN Staffing Hours per Resident per Day
    0.29065
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    7
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    15
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    0.81302
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.15228
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.50755
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.24066
    Adjusted Total Nurse Staffing Hours per Resident per Day
    1.90739
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.16706
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    13
    Reported Total Nurse Staffing Hours per Resident per Day
    2.05368
    Registered Nurse hours per resident per day on the weekend
    0.39639
    Date First Approved to Provide Medicare and Medicaid Services
    1975-04-11
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    1.58216
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.66732
    Total number of nurse staff hours per resident per day on the weekend
    1.70350

    COMMUNITY EXPERIENCE

    Reviews of CRESTWOOD TERRACE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026