At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
20
Residents / day
17.9
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare
- Ownership
- Non profit - Corporation
- County
- Cheshire
- Certified beds
- 20
- Average residents per day
- 17.9
- First certified
- June 23, 2023
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 3 / 5
- Staffing
- 5 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Cheshire, New Hampshire. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 3.33 (n=6) | 3.01 |
| Nurse hours / resident / day | 5.46 | 3.89 (n=6) | 3.84 (n=71) |
| Weekend nurse hours / resident / day | 4.68 | 3.40 (n=6) | 3.41 (n=71) |
| Nursing staff turnover (%) | 46.70 | 37.33 (n=6) | 43.31 (n=68) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 3.33
- n=6
- State peers
- 3.01
Nurse hours / resident / day
- This home
- 5.46
- County peers
- 3.89
- n=6
- State peers
- 3.84
- n=71
Weekend nurse hours / resident / day
- This home
- 4.68
- County peers
- 3.40
- n=6
- State peers
- 3.41
- n=71
Nursing staff turnover (%)
- This home
- 46.70
- County peers
- 37.33
- n=6
- State peers
- 43.31
- n=68
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 14.4% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 46.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 8
- Health citations
- 6
- Resident measures
- 17
- Ownership records
- 23
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.46449
- Reported RN Staffing Hours per Resident per Day
- 2.04977
- Reported LPN Staffing Hours per Resident per Day
- 0.86171
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.55301
- Total number of nurse staff hours per resident per day on the weekend
- 4.67605
- Registered Nurse hours per resident per day on the weekend
- 1.04098
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.18393
- Total nursing staff turnover
- 46.7
- Registered Nurse turnover
- 25.0
- Number of administrators who have left the nursing home
- 0
- Chain Name
- COVENANT LIVING
- Number of Facilities in Chain
- 16
- Chain Average Overall 5-star Rating
- 4.6
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NH
- Urban
- N
- Chain ID
- 168
- Latitude
- 42.9689
- Location
- 100 WYMAN RD,KEENE,NH,03431
- ZIP Code
- 03431
- City/Town
- KEENE
- Longitude
- -72.335
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- COVENANT LIVING
- County/Parish
- Cheshire
- Provider Name
- COVENANT LIVING OF KEENE
- Provider Type
- Medicare
- Overall Rating
- 4
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 5
- Provider Address
- 100 WYMAN RD
- Telephone Number
- 6033523235
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- COVENANT LIVING OF KEENE
- Long-Stay QM Rating
- 1
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.16930
- Chain Average QM Rating
- 3.8
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 20
- Provider SSA County Code
- 020
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 25.0
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.82914
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 46.7
- Chain Average Staffing Rating
- 4.7
- Number of Facilities in Chain
- 16
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 305103
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 16
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 15.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 17.9
- Chain Average Overall 5-star Rating
- 4.6
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 12
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 4.1
- Rating Cycle 1 Health Deficiency Score
- 16
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 12
- Rating Cycle 1 Standard Survey Health Date
- 2026-06-04
- Rating Cycle 2 Standard Health Survey Date
- 2025-06-25
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 2.45275
- Case-Mix RN Staffing Hours per Resident per Day
- 0.57347
- Reported RN Staffing Hours per Resident per Day
- 2.04977
- Adjusted LPN Staffing Hours per Resident per Day
- 1.03112
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.71461
- Reported LPN Staffing Hours per Resident per Day
- 0.86171
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 1
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 3
- Rating Cycle 1 Number of Standard Health Deficiencies
- 1
- Rating Cycle 2 Number of Standard Health Deficiencies
- 3
- Reported Licensed Staffing Hours per Resident per Day
- 2.91148
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 3.05493
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 1.94629
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.55301
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 6.53880
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.23437
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 5.46449
- Registered Nurse hours per resident per day on the weekend
- 1.04098
- Date First Approved to Provide Medicare and Medicaid Services
- 2023-06-23
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.18393
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 5.59536
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.84648
- Total number of nurse staff hours per resident per day on the weekend
- 4.67605
COMMUNITY EXPERIENCE
Reviews of COVENANT LIVING OF KEENE
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026