At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
96
Residents / day
62.9
Ownership
Non profit - Church related
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Church related
- County
- Orleans
- Certified beds
- 96
- Average residents per day
- 62.9
- First certified
- November 20, 2004
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 4 / 5
- Staffing
- 3 / 5
- Quality measures
- 3 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Orleans, Louisiana. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 2.50 (n=10) | 2.58 |
| Nurse hours / resident / day | 2.85 | 3.58 (n=9) | 3.82 (n=248) |
| Weekend nurse hours / resident / day | 2.57 | 3.06 (n=9) | 3.24 (n=248) |
| Nursing staff turnover (%) | 30.20 | 54.55 (n=8) | 47.13 (n=231) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 2.50
- n=10
- State peers
- 2.58
Nurse hours / resident / day
- This home
- 2.85
- County peers
- 3.58
- n=9
- State peers
- 3.82
- n=248
Weekend nurse hours / resident / day
- This home
- 2.57
- County peers
- 3.06
- n=9
- State peers
- 3.24
- n=248
Nursing staff turnover (%)
- This home
- 30.20
- County peers
- 54.55
- n=8
- State peers
- 47.13
- n=231
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.0% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 30.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 4
- Health citations
- 16
- Resident measures
- 17
- Ownership records
- 8
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 2.85253
- Reported RN Staffing Hours per Resident per Day
- 0.47249
- Reported LPN Staffing Hours per Resident per Day
- 0.52983
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.85022
- Total number of nurse staff hours per resident per day on the weekend
- 2.56713
- Registered Nurse hours per resident per day on the weekend
- 0.42859
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00000
- Total nursing staff turnover
- 30.2
- Registered Nurse turnover
- 20.0
- Number of administrators who have left the nursing home
- Not reported
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Both
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- LA
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 29.9218
- Location
- 5919 Magazine Street,New Orleans,LA,70115
- ZIP Code
- 70115
- City/Town
- New Orleans
- Longitude
- -90.12
- QM Rating
- 3
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Orleans
- Provider Name
- Covenant Home
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- Non profit - Church related
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 5919 Magazine Street
- Telephone Number
- 5048976216
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- PROTESTANT HOME FOR THE AGED
- Long-Stay QM Rating
- 3
- High Performing Icon
- N
- Short-Stay QM Rating
- Not reported
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.20452
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 96
- Provider SSA County Code
- 350
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 20.0
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.85412
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 30.2
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- 2
- CMS Certification Number (CCN)
- 195614
- Administrator turnover footnote
- 26
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 8
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 20.000
- With a Resident and Family Council
- Both
- Average Number of Residents per Day
- 62.9
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 56
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 8
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 56
- Rating Cycle 1 Standard Survey Health Date
- 2026-05-20
- Rating Cycle 2 Standard Health Survey Date
- 2025-05-21
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.54885
- Case-Mix RN Staffing Hours per Resident per Day
- 0.59074
- Reported RN Staffing Hours per Resident per Day
- 0.47249
- Adjusted LPN Staffing Hours per Resident per Day
- 0.61545
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.73613
- Reported LPN Staffing Hours per Resident per Day
- 0.52983
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 1
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 11
- Rating Cycle 1 Number of Standard Health Deficiencies
- 1
- Rating Cycle 2 Number of Standard Health Deficiencies
- 8
- Reported Licensed Staffing Hours per Resident per Day
- 1.00231
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.14923
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.00492
- Number of administrators who have left the nursing home
- Not reported
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.85022
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.31353
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.33179
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 3
- Reported Total Nurse Staffing Hours per Resident per Day
- 2.85253
- Registered Nurse hours per resident per day on the weekend
- 0.42859
- Date First Approved to Provide Medicare and Medicaid Services
- 2004-11-20
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00000
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.98200
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.93222
- Total number of nurse staff hours per resident per day on the weekend
- 2.56713
COMMUNITY EXPERIENCE
Reviews of Covenant Home
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026