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    Nursing home · WESTFIELD, NJ

    COMPLETE CARE AT WESTFIELD, LLC

    1515 LAMBERTS MILL ROAD, WESTFIELD, NJ 07090

    CMS certification number: 315122 · Updated October 1, 2026

    CMS overall rating

    4 / 5

    Certified beds

    227

    Residents / day

    185.4

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Union
    Certified beds
    227
    Average residents per day
    185.4
    First certified
    November 5, 1970

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Union, New Jersey. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.77
    n=22
    State peers
    3.45

    Nurse hours / resident / day

    This home
    3.36
    County peers
    3.82
    n=21
    State peers
    3.91
    n=343

    Weekend nurse hours / resident / day

    This home
    3.10
    County peers
    3.44
    n=21
    State peers
    3.51
    n=343

    Nursing staff turnover (%)

    This home
    45.70
    County peers
    32.89
    n=21
    State peers
    39.32
    n=330

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 45.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    30
    Health citations
    17
    Resident measures
    17
    Ownership records
    32
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.36233
    Reported RN Staffing Hours per Resident per Day
    0.37232
    Reported LPN Staffing Hours per Resident per Day
    0.96625
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02376
    Total number of nurse staff hours per resident per day on the weekend
    3.10148
    Registered Nurse hours per resident per day on the weekend
    0.18999
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07776
    Total nursing staff turnover
    45.7
    Registered Nurse turnover
    21.1
    Number of administrators who have left the nursing home
    1
    Chain Name
    COMPLETE CARE
    Number of Facilities in Chain
    85
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NJ
    Urban
    Y
    Chain ID
    157
    Latitude
    40.6261
    Location
    1515 LAMBERTS MILL ROAD,WESTFIELD,NJ,07090
    ZIP Code
    07090
    City/Town
    WESTFIELD
    Longitude
    -74.332
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    COMPLETE CARE
    County/Parish
    Union
    Provider Name
    COMPLETE CARE AT WESTFIELD, LLC
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1515 LAMBERTS MILL ROAD
    Telephone Number
    9082339700
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COMPLETE CARE AT WESTFIELD LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.39378
    Chain Average QM Rating
    4.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    227
    Provider SSA County Code
    370
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    21.1
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.98832
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    45.7
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    85
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    315122
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    20
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    46.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    185.4
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    127
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    20
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    127
    Rating Cycle 1 Standard Survey Health Date
    2025-03-10
    Rating Cycle 2 Standard Health Survey Date
    2023-02-13
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.37376
    Case-Mix RN Staffing Hours per Resident per Day
    0.68356
    Reported RN Staffing Hours per Resident per Day
    0.37232
    Adjusted LPN Staffing Hours per Resident per Day
    0.97000
    Case-Mix LPN Staffing Hours per Resident per Day
    0.85179
    Reported LPN Staffing Hours per Resident per Day
    0.96625
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.33857
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.03161
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.31993
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02376
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.37538
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.85529
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    5
    Reported Total Nurse Staffing Hours per Resident per Day
    3.36233
    Registered Nurse hours per resident per day on the weekend
    0.18999
    Date First Approved to Provide Medicare and Medicaid Services
    1970-11-05
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07776
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.11351
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.39293
    Total number of nurse staff hours per resident per day on the weekend
    3.10148

    COMMUNITY EXPERIENCE

    Reviews of COMPLETE CARE AT WESTFIELD, LLC

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026