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    Nursing home · CHICAGO, IL

    Complete Care at the Boulevard

    5905 WEST WASHINGTON, CHICAGO, IL 60644

    CMS certification number: 145885 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance7732617074Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    156

    Residents / day

    131.5

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Cook
    Certified beds
    156
    Average residents per day
    131.5
    First certified
    December 1, 1996

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cook, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.72
    n=199
    State peers
    2.58

    Nurse hours / resident / day

    This home
    3.26
    County peers
    3.36
    n=199
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    2.79
    County peers
    3.01
    n=199
    State peers
    3.08
    n=646

    Nursing staff turnover (%)

    This home
    58.20
    County peers
    39.21
    n=196
    State peers
    43.70
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.6% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 58.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    1
    Health citations
    80
    Resident measures
    17
    Ownership records
    29
    Penalties
    9
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.26230
    Reported RN Staffing Hours per Resident per Day
    0.34656
    Reported LPN Staffing Hours per Resident per Day
    0.96006
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95568
    Total number of nurse staff hours per resident per day on the weekend
    2.78531
    Registered Nurse hours per resident per day on the weekend
    0.24474
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    58.2
    Registered Nurse turnover
    60.0
    Number of administrators who have left the nursing home
    1
    Chain Name
    COMPLETE CARE
    Number of Facilities in Chain
    85
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    157
    Latitude
    41.8821
    Location
    5905 WEST WASHINGTON,CHICAGO,IL,60644
    ZIP Code
    60644
    City/Town
    CHICAGO
    Longitude
    -87.772
    QM Rating
    4
    Abuse Icon
    Y
    Chain Name
    COMPLETE CARE
    County/Parish
    Cook
    Provider Name
    Complete Care at the Boulevard
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    5
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    5905 WEST WASHINGTON
    Telephone Number
    7732617074
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    MAYFIELD CARE AND REHABILITATION CENTER LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.88049
    Chain Average QM Rating
    4.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    156
    Provider SSA County Code
    141
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    4
    Registered Nurse turnover
    60.0
    Total Number of Penalties
    9
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.33344
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    58.2
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    85
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    145885
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    300062.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    164
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    257.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    131.5
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    537
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    164
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    537
    Rating Cycle 1 Standard Survey Health Date
    2025-02-07
    Rating Cycle 2 Standard Health Survey Date
    2024-03-22
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.25786
    Case-Mix RN Staffing Hours per Resident per Day
    0.92226
    Reported RN Staffing Hours per Resident per Day
    0.34656
    Adjusted LPN Staffing Hours per Resident per Day
    0.71434
    Case-Mix LPN Staffing Hours per Resident per Day
    1.14924
    Reported LPN Staffing Hours per Resident per Day
    0.96006
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    22
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    38
    Rating Cycle 1 Number of Standard Health Deficiencies
    15
    Rating Cycle 2 Number of Standard Health Deficiencies
    16
    Reported Licensed Staffing Hours per Resident per Day
    1.30661
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    7
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.45514
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    3.13006
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95568
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.42733
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    5.20156
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    24
    Reported Total Nurse Staffing Hours per Resident per Day
    3.26230
    Registered Nurse hours per resident per day on the weekend
    0.24474
    Date First Approved to Provide Medicare and Medicaid Services
    1996-12-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.07242
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.57774
    Total number of nurse staff hours per resident per day on the weekend
    2.78531

    COMMUNITY EXPERIENCE

    Reviews of Complete Care at the Boulevard

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026