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    Nursing home · SEVERNA PARK, MD

    COMPLETE CARE AT SEVERNA PARK LLC

    310 GENESIS WAY, SEVERNA PARK, MD 21146

    CMS certification number: 215143 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance4105444220Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    138

    Residents / day

    120.6

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Anne Arundel
    Certified beds
    138
    Average residents per day
    120.6
    First certified
    September 1, 1982

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Anne Arundel, Maryland. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.42
    n=12
    State peers
    3.24

    Nurse hours / resident / day

    This home
    3.67
    County peers
    3.80
    n=13
    State peers
    3.93
    n=211

    Weekend nurse hours / resident / day

    This home
    3.27
    County peers
    3.34
    n=13
    State peers
    3.49
    n=211

    Nursing staff turnover (%)

    This home
    62.70
    County peers
    39.49
    n=12
    State peers
    40.12
    n=202

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.9% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 62.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    24
    Health citations
    73
    Resident measures
    17
    Ownership records
    36
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.66504
    Reported RN Staffing Hours per Resident per Day
    0.80138
    Reported LPN Staffing Hours per Resident per Day
    0.98948
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.87418
    Total number of nurse staff hours per resident per day on the weekend
    3.26681
    Registered Nurse hours per resident per day on the weekend
    0.59036
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05548
    Total nursing staff turnover
    62.7
    Registered Nurse turnover
    70.4
    Number of administrators who have left the nursing home
    1
    Chain Name
    COMPLETE CARE
    Number of Facilities in Chain
    85
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MD
    Urban
    Y
    Chain ID
    157
    Latitude
    39.082
    Location
    310 GENESIS WAY,SEVERNA PARK,MD,21146
    ZIP Code
    21146
    City/Town
    SEVERNA PARK
    Longitude
    -76.57
    QM Rating
    5
    Abuse Icon
    Y
    Chain Name
    COMPLETE CARE
    County/Parish
    Anne Arundel
    Provider Name
    COMPLETE CARE AT SEVERNA PARK LLC
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    310 GENESIS WAY
    Telephone Number
    4105444220
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COMPLETE CARE AT SEVERNA PARK LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.47357
    Chain Average QM Rating
    4.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    138
    Provider SSA County Code
    010
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    70.4
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.04490
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    62.7
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    85
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    215143
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    156
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    163.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    120.6
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    184
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    156
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    184
    Rating Cycle 1 Standard Survey Health Date
    2026-06-15
    Rating Cycle 2 Standard Health Survey Date
    2021-07-26
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.76092
    Case-Mix RN Staffing Hours per Resident per Day
    0.72269
    Reported RN Staffing Hours per Resident per Day
    0.80138
    Adjusted LPN Staffing Hours per Resident per Day
    0.93953
    Case-Mix LPN Staffing Hours per Resident per Day
    0.90056
    Reported LPN Staffing Hours per Resident per Day
    0.98948
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    30
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    37
    Rating Cycle 1 Number of Standard Health Deficiencies
    17
    Rating Cycle 2 Number of Standard Health Deficiencies
    18
    Reported Licensed Staffing Hours per Resident per Day
    1.79086
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    16
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.77957
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.45275
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.87418
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.48003
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.07599
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    19
    Reported Total Nurse Staffing Hours per Resident per Day
    3.66504
    Registered Nurse hours per resident per day on the weekend
    0.59036
    Date First Approved to Provide Medicare and Medicaid Services
    1982-09-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05548
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.10190
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.58717
    Total number of nurse staff hours per resident per day on the weekend
    3.26681

    COMMUNITY EXPERIENCE

    Reviews of COMPLETE CARE AT SEVERNA PARK LLC

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026