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    Nursing home · MERIDEN, CT

    COMPLETE CARE AT MERIDEN

    845 PADDOCK AVE, MERIDEN, CT 06450

    CMS certification number: 075192 · Updated October 1, 2026

    Request care assistance2032382645Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    115

    Residents / day

    106.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Lower Ct River Vly
    Certified beds
    115
    Average residents per day
    106.7
    First certified
    March 1, 1972

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Lower Ct River Vly, Connecticut. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.81
    n=16
    State peers
    3.00

    Nurse hours / resident / day

    This home
    3.37
    County peers
    3.82
    n=13
    State peers
    3.91
    n=164

    Weekend nurse hours / resident / day

    This home
    3.07
    County peers
    3.34
    n=13
    State peers
    3.49
    n=164

    Nursing staff turnover (%)

    This home
    40.00
    County peers
    42.33
    n=11
    State peers
    37.27
    n=165

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 40.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    20
    Health citations
    42
    Resident measures
    17
    Ownership records
    5
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.37161
    Reported RN Staffing Hours per Resident per Day
    0.52330
    Reported LPN Staffing Hours per Resident per Day
    0.82200
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02631
    Total number of nurse staff hours per resident per day on the weekend
    3.07312
    Registered Nurse hours per resident per day on the weekend
    0.35924
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    40.0
    Registered Nurse turnover
    36.8
    Number of administrators who have left the nursing home
    0
    Chain Name
    COMPLETE CARE
    Number of Facilities in Chain
    85
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CT
    Urban
    Y
    Chain ID
    157
    Latitude
    41.5073
    Location
    845 PADDOCK AVE,MERIDEN,CT,06450
    ZIP Code
    06450
    City/Town
    MERIDEN
    Longitude
    -72.778
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    COMPLETE CARE
    County/Parish
    Lower Ct River Vly
    Provider Name
    COMPLETE CARE AT MERIDEN
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    845 PADDOCK AVE
    Telephone Number
    2032382645
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COMPLETE CARE AT MERIDEN LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.62290
    Chain Average QM Rating
    4.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    115
    Provider SSA County Code
    040
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    36.8
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.15078
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    40.0
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    85
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    075192
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    8827.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    56
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    66.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    106.7
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    96
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    56
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    96
    Rating Cycle 1 Standard Survey Health Date
    2026-02-17
    Rating Cycle 2 Standard Health Survey Date
    2024-04-04
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.45117
    Case-Mix RN Staffing Hours per Resident per Day
    0.79593
    Reported RN Staffing Hours per Resident per Day
    0.52330
    Adjusted LPN Staffing Hours per Resident per Day
    0.70869
    Case-Mix LPN Staffing Hours per Resident per Day
    0.99182
    Reported LPN Staffing Hours per Resident per Day
    0.82200
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    11
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    19
    Rating Cycle 1 Number of Standard Health Deficiencies
    10
    Rating Cycle 2 Number of Standard Health Deficiencies
    12
    Reported Licensed Staffing Hours per Resident per Day
    1.34531
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.74699
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.70130
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02631
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.90685
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.48904
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    8
    Reported Total Nurse Staffing Hours per Resident per Day
    3.37161
    Registered Nurse hours per resident per day on the weekend
    0.35924
    Date First Approved to Provide Medicare and Medicaid Services
    1972-03-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.64950
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.95068
    Total number of nurse staff hours per resident per day on the weekend
    3.07312

    COMMUNITY EXPERIENCE

    Reviews of COMPLETE CARE AT MERIDEN

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026