At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
142
Residents / day
130.8
Ownership
For profit - Partnership
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Partnership
- County
- Charles
- Certified beds
- 142
- Average residents per day
- 130.8
- First certified
- March 19, 1984
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 1 / 5
- Staffing
- 2 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Charles, Maryland. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 4.00 (n=3) | 3.24 |
| Nurse hours / resident / day | 3.43 | 3.48 (n=3) | 3.93 (n=211) |
| Weekend nurse hours / resident / day | 2.99 | 3.10 (n=3) | 3.49 (n=211) |
| Nursing staff turnover (%) | 48.70 | 37.77 (n=3) | 40.19 (n=202) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 4.00
- n=3
- State peers
- 3.24
Nurse hours / resident / day
- This home
- 3.43
- County peers
- 3.48
- n=3
- State peers
- 3.93
- n=211
Weekend nurse hours / resident / day
- This home
- 2.99
- County peers
- 3.10
- n=3
- State peers
- 3.49
- n=211
Nursing staff turnover (%)
- This home
- 48.70
- County peers
- 37.77
- n=3
- State peers
- 40.19
- n=202
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 13.1% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 48.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 23
- Health citations
- 69
- Resident measures
- 17
- Ownership records
- 6
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.43484
- Reported RN Staffing Hours per Resident per Day
- 0.81559
- Reported LPN Staffing Hours per Resident per Day
- 0.73905
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.88020
- Total number of nurse staff hours per resident per day on the weekend
- 2.98597
- Registered Nurse hours per resident per day on the weekend
- 0.53022
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03944
- Total nursing staff turnover
- 48.7
- Registered Nurse turnover
- 51.9
- Number of administrators who have left the nursing home
- 2
- Chain Name
- COMPLETE CARE
- Number of Facilities in Chain
- 85
- Chain Average Overall 5-star Rating
- 3.3
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MD
- Urban
- Y
- Chain ID
- 157
- Latitude
- 38.5365
- Location
- 1 MAGNOLIA DRIVE,LAPLATA,MD,20646
- ZIP Code
- 20646
- City/Town
- LAPLATA
- Longitude
- -76.988
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- COMPLETE CARE
- County/Parish
- Charles
- Provider Name
- COMPLETE CARE AT LAPLATA LLC
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- For profit - Partnership
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 1 MAGNOLIA DRIVE
- Telephone Number
- 3019344001
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- COMPLETE CARE AT LA PLATA LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 2
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.45549
- Chain Average QM Rating
- 4.6
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 1
- Number of Certified Beds
- 142
- Provider SSA County Code
- 080
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 51.9
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.03208
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 48.7
- Chain Average Staffing Rating
- 2.4
- Number of Facilities in Chain
- 85
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 215151
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 21764.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 160
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 175.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 130.8
- Chain Average Overall 5-star Rating
- 3.3
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 220
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.7
- Rating Cycle 1 Health Deficiency Score
- 160
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 220
- Rating Cycle 1 Standard Survey Health Date
- 2026-05-04
- Rating Cycle 2 Standard Health Survey Date
- 2025-03-24
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.78404
- Case-Mix RN Staffing Hours per Resident per Day
- 0.71383
- Reported RN Staffing Hours per Resident per Day
- 0.81559
- Adjusted LPN Staffing Hours per Resident per Day
- 0.71046
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.88951
- Reported LPN Staffing Hours per Resident per Day
- 0.73905
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 32
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 35
- Rating Cycle 1 Number of Standard Health Deficiencies
- 15
- Rating Cycle 2 Number of Standard Health Deficiencies
- 12
- Reported Licensed Staffing Hours per Resident per Day
- 1.55464
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 18
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.80746
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.42266
- Number of administrators who have left the nursing home
- 2
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.88020
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.30196
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.02599
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 23
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.43484
- Registered Nurse hours per resident per day on the weekend
- 0.53022
- Date First Approved to Provide Medicare and Medicaid Services
- 1984-03-19
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03944
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.87045
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.54317
- Total number of nurse staff hours per resident per day on the weekend
- 2.98597
COMMUNITY EXPERIENCE
Reviews of COMPLETE CARE AT LAPLATA LLC
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026