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    Nursing home · HYATTSVILLE, MD

    COMPLETE CARE AT HYATTSVILLE

    4922 LASALLE ROAD, HYATTSVILLE, MD 20782

    CMS certification number: 215145 · Updated October 1, 2026

    Request care assistance3018642333Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    270

    Residents / day

    262.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Prince Georges
    Certified beds
    270
    Average residents per day
    262.1
    First certified
    November 1, 1982

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Prince Georges, Maryland. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.39
    n=18
    State peers
    3.24

    Nurse hours / resident / day

    This home
    4.16
    County peers
    3.87
    n=18
    State peers
    3.93
    n=211

    Weekend nurse hours / resident / day

    This home
    3.62
    County peers
    3.37
    n=18
    State peers
    3.48
    n=211

    Nursing staff turnover (%)

    This home
    36.80
    County peers
    31.75
    n=17
    State peers
    40.25
    n=202

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 36.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    47
    Health citations
    67
    Resident measures
    17
    Ownership records
    36
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.16027
    Reported RN Staffing Hours per Resident per Day
    0.62873
    Reported LPN Staffing Hours per Resident per Day
    1.44714
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.08441
    Total number of nurse staff hours per resident per day on the weekend
    3.62399
    Registered Nurse hours per resident per day on the weekend
    0.49778
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05708
    Total nursing staff turnover
    36.8
    Registered Nurse turnover
    35.2
    Number of administrators who have left the nursing home
    1
    Chain Name
    COMPLETE CARE
    Number of Facilities in Chain
    85
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MD
    Urban
    Y
    Chain ID
    157
    Latitude
    38.9517
    Location
    4922 LASALLE ROAD,HYATTSVILLE,MD,20782
    ZIP Code
    20782
    City/Town
    HYATTSVILLE
    Longitude
    -76.978
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    COMPLETE CARE
    County/Parish
    Prince Georges
    Provider Name
    COMPLETE CARE AT HYATTSVILLE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    4922 LASALLE ROAD
    Telephone Number
    3018642333
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COMPLETE CARE AT HYATTSVILLE LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.67331
    Chain Average QM Rating
    4.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    270
    Provider SSA County Code
    160
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    35.2
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.18653
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    36.8
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    85
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    215145
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    13070.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    140
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    210.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    262.1
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    423
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    141
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    140
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    282
    Rating Cycle 1 Standard Survey Health Date
    2025-09-24
    Rating Cycle 2 Standard Health Survey Date
    2023-03-09
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.52573
    Case-Mix RN Staffing Hours per Resident per Day
    0.82065
    Reported RN Staffing Hours per Resident per Day
    0.62873
    Adjusted LPN Staffing Hours per Resident per Day
    1.21007
    Case-Mix LPN Staffing Hours per Resident per Day
    1.02263
    Reported LPN Staffing Hours per Resident per Day
    1.44714
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    27
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    40
    Rating Cycle 1 Number of Standard Health Deficiencies
    21
    Rating Cycle 2 Number of Standard Health Deficiencies
    40
    Reported Licensed Staffing Hours per Resident per Day
    2.07586
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    8
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.74294
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.78521
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.08441
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.47873
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.62849
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.16027
    Registered Nurse hours per resident per day on the weekend
    0.49778
    Date First Approved to Provide Medicare and Medicaid Services
    1982-11-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05708
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.03030
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.07340
    Total number of nurse staff hours per resident per day on the weekend
    3.62399

    COMMUNITY EXPERIENCE

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    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026