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    Nursing home · READING, PA

    COMPLETE CARE AT BERKSHIRE LLC

    5501 PERKIOMEN AVENUE, READING, PA 19606

    CMS certification number: 395938 · Updated October 1, 2026

    Request care assistance6107790600Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    130

    Residents / day

    120.9

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Berks
    Certified beds
    130
    Average residents per day
    120.9
    First certified
    September 22, 1994

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Berks, Pennsylvania. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.50
    n=14
    State peers
    3.03

    Nurse hours / resident / day

    This home
    3.37
    County peers
    4.07
    n=14
    State peers
    3.90
    n=639

    Weekend nurse hours / resident / day

    This home
    3.00
    County peers
    3.75
    n=14
    State peers
    3.52
    n=639

    Nursing staff turnover (%)

    This home
    38.30
    County peers
    36.42
    n=14
    State peers
    44.59
    n=611

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 38.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    14
    Health citations
    12
    Resident measures
    17
    Ownership records
    5
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.37194
    Reported RN Staffing Hours per Resident per Day
    0.54001
    Reported LPN Staffing Hours per Resident per Day
    0.97185
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.86008
    Total number of nurse staff hours per resident per day on the weekend
    3.00048
    Registered Nurse hours per resident per day on the weekend
    0.46407
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04137
    Total nursing staff turnover
    38.3
    Registered Nurse turnover
    23.1
    Number of administrators who have left the nursing home
    1
    Chain Name
    COMPLETE CARE
    Number of Facilities in Chain
    85
    Chain Average Overall 5-star Rating
    3.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    PA
    Urban
    Y
    Chain ID
    157
    Latitude
    40.2986
    Location
    5501 PERKIOMEN AVENUE,READING,PA,19606
    ZIP Code
    19606
    City/Town
    READING
    Longitude
    -75.846
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    COMPLETE CARE
    County/Parish
    Berks
    Provider Name
    COMPLETE CARE AT BERKSHIRE LLC
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    5501 PERKIOMEN AVENUE
    Telephone Number
    6107790600
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COMPLETE CARE AT BERKSHIRE LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.47104
    Chain Average QM Rating
    4.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    130
    Provider SSA County Code
    110
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    23.1
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.04310
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    38.3
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    85
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    395938
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    8496.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    64
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    49.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    120.9
    Chain Average Overall 5-star Rating
    3.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    4
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    64
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Health Date
    2025-11-20
    Rating Cycle 2 Standard Health Survey Date
    2024-11-21
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.51364
    Case-Mix RN Staffing Hours per Resident per Day
    0.72145
    Reported RN Staffing Hours per Resident per Day
    0.54001
    Adjusted LPN Staffing Hours per Resident per Day
    0.92438
    Case-Mix LPN Staffing Hours per Resident per Day
    0.89901
    Reported LPN Staffing Hours per Resident per Day
    0.97185
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    7
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    1
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    1
    Reported Licensed Staffing Hours per Resident per Day
    1.51186
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.76923
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.44853
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.86008
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.20725
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.06898
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.37194
    Registered Nurse hours per resident per day on the weekend
    0.46407
    Date First Approved to Provide Medicare and Medicaid Services
    1994-09-22
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04137
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.85392
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.58100
    Total number of nurse staff hours per resident per day on the weekend
    3.00048

    COMMUNITY EXPERIENCE

    Reviews of COMPLETE CARE AT BERKSHIRE LLC

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026