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    Nursing home · GLENVIEW, IL

    CITADEL OF GLENVIEW,THE

    1700 EAST LAKE AVENUE, GLENVIEW, IL 60025

    CMS certification number: 145741 · Updated October 1, 2026

    Request care assistance8477291300Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    135

    Residents / day

    120.4

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Cook
    Certified beds
    135
    Average residents per day
    120.4
    First certified
    April 1, 1993

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    4 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cook, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.70
    n=199
    State peers
    2.57

    Nurse hours / resident / day

    This home
    3.42
    County peers
    3.36
    n=199
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    3.00
    County peers
    3.01
    n=199
    State peers
    3.08
    n=646

    Nursing staff turnover (%)

    This home
    25.80
    County peers
    39.37
    n=196
    State peers
    43.76
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 25.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    32
    Health citations
    23
    Resident measures
    17
    Ownership records
    17
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.41800
    Reported RN Staffing Hours per Resident per Day
    0.74935
    Reported LPN Staffing Hours per Resident per Day
    0.63967
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02897
    Total number of nurse staff hours per resident per day on the weekend
    2.99745
    Registered Nurse hours per resident per day on the weekend
    0.57529
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07945
    Total nursing staff turnover
    25.8
    Registered Nurse turnover
    35.0
    Number of administrators who have left the nursing home
    1
    Chain Name
    CITADEL HEALTHCARE
    Number of Facilities in Chain
    19
    Chain Average Overall 5-star Rating
    3.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    147
    Latitude
    42.08
    Location
    1700 EAST LAKE AVENUE,GLENVIEW,IL,60025
    ZIP Code
    60025
    City/Town
    GLENVIEW
    Longitude
    -87.798
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    CITADEL HEALTHCARE
    County/Parish
    Cook
    Provider Name
    CITADEL OF GLENVIEW,THE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1700 EAST LAKE AVENUE
    Telephone Number
    8477291300
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    CITADEL OF GLENVIEW LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.98109
    Chain Average QM Rating
    3.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    135
    Provider SSA County Code
    141
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    35.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.40478
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    25.8
    Chain Average Staffing Rating
    1.8
    Number of Facilities in Chain
    19
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    145741
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    40
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    32.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    120.4
    Chain Average Overall 5-star Rating
    3.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.3
    Rating Cycle 1 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2025-07-25
    Rating Cycle 2 Standard Health Survey Date
    2024-08-29
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.52924
    Case-Mix RN Staffing Hours per Resident per Day
    0.97160
    Reported RN Staffing Hours per Resident per Day
    0.74935
    Adjusted LPN Staffing Hours per Resident per Day
    0.45178
    Case-Mix LPN Staffing Hours per Resident per Day
    1.21072
    Reported LPN Staffing Hours per Resident per Day
    0.63967
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    9
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    1.38902
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.43301
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    3.29751
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.02897
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.41403
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    5.47983
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    3.41800
    Registered Nurse hours per resident per day on the weekend
    0.57529
    Date First Approved to Provide Medicare and Medicaid Services
    1993-04-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07945
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.11701
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.82265
    Total number of nurse staff hours per resident per day on the weekend
    2.99745

    COMMUNITY EXPERIENCE

    Reviews of CITADEL OF GLENVIEW,THE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026