At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
90
Residents / day
83.7
Ownership
Non profit - Other
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Other
- County
- Milwaukee
- Certified beds
- 90
- Average residents per day
- 83.7
- First certified
- November 19, 1993
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 1 / 5
- Staffing
- 1 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Milwaukee, Wisconsin. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 2.23 (n=30) | 3.08 |
| Nurse hours / resident / day | 3.66 | 4.24 (n=30) | 4.25 (n=312) |
| Weekend nurse hours / resident / day | 3.16 | 3.76 (n=30) | 3.75 (n=312) |
| Nursing staff turnover (%) | 51.00 | 51.35 (n=30) | 46.64 (n=314) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 2.23
- n=30
- State peers
- 3.08
Nurse hours / resident / day
- This home
- 3.66
- County peers
- 4.24
- n=30
- State peers
- 4.25
- n=312
Weekend nurse hours / resident / day
- This home
- 3.16
- County peers
- 3.76
- n=30
- State peers
- 3.75
- n=312
Nursing staff turnover (%)
- This home
- 51.00
- County peers
- 51.35
- n=30
- State peers
- 46.64
- n=314
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 13.6% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 51.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 35
- Health citations
- 58
- Resident measures
- 17
- Ownership records
- 84
- Penalties
- 7
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.65823
- Reported RN Staffing Hours per Resident per Day
- 0.61464
- Reported LPN Staffing Hours per Resident per Day
- 0.47905
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.56454
- Total number of nurse staff hours per resident per day on the weekend
- 3.15956
- Registered Nurse hours per resident per day on the weekend
- 0.33781
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03724
- Total nursing staff turnover
- 51.0
- Registered Nurse turnover
- 64.7
- Number of administrators who have left the nursing home
- 1
- Chain Name
- COMMONSPIRIT HEALTH
- Number of Facilities in Chain
- 18
- Chain Average Overall 5-star Rating
- 2.7
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- None
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- WI
- Urban
- Y
- Chain ID
- 151
- Latitude
- 42.8965
- Location
- 3601 S CHICAGO AVE,SOUTH MILWAUKEE,WI,53172
- ZIP Code
- 53172
- City/Town
- SOUTH MILWAUKEE
- Longitude
- -87.865
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- COMMONSPIRIT HEALTH
- County/Parish
- Milwaukee
- Provider Name
- Chi Franciscan Villa
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- Non profit - Other
- Number of Fines
- 6
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 3601 S CHICAGO AVE
- Telephone Number
- 4147644100
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- CHI LIVING COMMUNITIES
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.68375
- Chain Average QM Rating
- 3.9
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 1
- Number of Certified Beds
- 90
- Provider SSA County Code
- 390
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 1
- Registered Nurse turnover
- 64.7
- Total Number of Penalties
- 7
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.19393
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 51.0
- Chain Average Staffing Rating
- 3.2
- Number of Facilities in Chain
- 18
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 525526
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 323027.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 204
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 237.500
- With a Resident and Family Council
- None
- Average Number of Residents per Day
- 83.7
- Chain Average Overall 5-star Rating
- 2.7
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 338
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.4
- Rating Cycle 1 Health Deficiency Score
- 204
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 338
- Rating Cycle 1 Standard Survey Health Date
- 2026-05-29
- Rating Cycle 2 Standard Health Survey Date
- 2025-02-20
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.51076
- Case-Mix RN Staffing Hours per Resident per Day
- 0.82577
- Reported RN Staffing Hours per Resident per Day
- 0.61464
- Adjusted LPN Staffing Hours per Resident per Day
- 0.39809
- Case-Mix LPN Staffing Hours per Resident per Day
- 1.02901
- Reported LPN Staffing Hours per Resident per Day
- 0.47905
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 25
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 27
- Rating Cycle 1 Number of Standard Health Deficiencies
- 11
- Rating Cycle 2 Number of Standard Health Deficiencies
- 6
- Reported Licensed Staffing Hours per Resident per Day
- 1.09369
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 16
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.13112
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.80259
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.56454
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.03997
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.65736
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 23
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.65823
- Registered Nurse hours per resident per day on the weekend
- 0.33781
- Date First Approved to Provide Medicare and Medicaid Services
- 1993-11-19
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03724
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.62558
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 4.09881
- Total number of nurse staff hours per resident per day on the weekend
- 3.15956
COMMUNITY EXPERIENCE
Reviews of Chi Franciscan Villa
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026