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    Nursing home · WILKES BARRE, PA

    Chestnut Hill Rehabilitation and Healthcare Center

    1555 EAST END BOULEVARD PLAINS TWP, WILKES BARRE, PA 18711

    CMS certification number: 395148 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance5708261011Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    180

    Residents / day

    121.8

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Luzerne
    Certified beds
    180
    Average residents per day
    121.8
    First certified
    January 1, 1967

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    2 / 5
    Staffing
    1 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Luzerne, Pennsylvania. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.38
    n=21
    State peers
    3.03

    Nurse hours / resident / day

    This home
    3.56
    County peers
    3.69
    n=21
    State peers
    3.90
    n=639

    Weekend nurse hours / resident / day

    This home
    3.25
    County peers
    3.36
    n=21
    State peers
    3.52
    n=639

    Nursing staff turnover (%)

    This home
    58.10
    County peers
    43.91
    n=21
    State peers
    44.56
    n=611

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.9% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 58.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    22
    Health citations
    50
    Resident measures
    17
    Ownership records
    10
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.56245
    Reported RN Staffing Hours per Resident per Day
    0.43328
    Reported LPN Staffing Hours per Resident per Day
    0.89008
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.23908
    Total number of nurse staff hours per resident per day on the weekend
    3.24674
    Registered Nurse hours per resident per day on the weekend
    0.24795
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00111
    Total nursing staff turnover
    58.1
    Registered Nurse turnover
    77.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    IMPERIAL HEALTHCARE GROUP
    Number of Facilities in Chain
    9
    Chain Average Overall 5-star Rating
    2.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    PA
    Urban
    Y
    Chain ID
    282
    Latitude
    41.2207
    Location
    1555 EAST END BOULEVARD PLAINS TWP,WILKES BARRE,PA,18711
    ZIP Code
    18711
    City/Town
    WILKES BARRE
    Longitude
    -75.666
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    IMPERIAL HEALTHCARE GROUP
    County/Parish
    Luzerne
    Provider Name
    Chestnut Hill Rehabilitation and Healthcare Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    1555 EAST END BOULEVARD PLAINS TWP
    Telephone Number
    5708261011
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    TIMBER RIDGE SNF OPERATIONS LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.48015
    Chain Average QM Rating
    4.1
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    180
    Provider SSA County Code
    480
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    77.3
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.04956
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    58.1
    Chain Average Staffing Rating
    1.2
    Number of Facilities in Chain
    9
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    395148
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    42880.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    60
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    84.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    121.8
    Chain Average Overall 5-star Rating
    2.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    156
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    156
    Rating Cycle 1 Standard Survey Health Date
    2026-02-27
    Rating Cycle 2 Standard Health Survey Date
    2025-04-25
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.40958
    Case-Mix RN Staffing Hours per Resident per Day
    0.72592
    Reported RN Staffing Hours per Resident per Day
    0.43328
    Adjusted LPN Staffing Hours per Resident per Day
    0.84140
    Case-Mix LPN Staffing Hours per Resident per Day
    0.90458
    Reported LPN Staffing Hours per Resident per Day
    0.89008
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    11
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    23
    Rating Cycle 1 Number of Standard Health Deficiencies
    9
    Rating Cycle 2 Number of Standard Health Deficiencies
    10
    Reported Licensed Staffing Hours per Resident per Day
    1.32337
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.11660
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.46370
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.23908
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.36758
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.09419
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    13
    Reported Total Nurse Staffing Hours per Resident per Day
    3.56245
    Registered Nurse hours per resident per day on the weekend
    0.24795
    Date First Approved to Provide Medicare and Medicaid Services
    1967-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00111
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.06915
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.60318
    Total number of nurse staff hours per resident per day on the weekend
    3.24674

    COMMUNITY EXPERIENCE

    Reviews of Chestnut Hill Rehabilitation and Healthcare Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026