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    Nursing home · DELAWARE, OH

    CHERITH CARE CENTER AT WILLOW BROOK

    100 WILLOW BROOK WAY, SOUTH, DELAWARE, OH 43015

    CMS certification number: 366246 · Updated October 1, 2026

    CMS overall rating

    4 / 5

    Certified beds

    34

    Residents / day

    32.3

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Delaware
    Certified beds
    34
    Average residents per day
    32.3
    First certified
    August 1, 2002

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Delaware, Ohio. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    4.14
    n=7
    State peers
    3.24

    Nurse hours / resident / day

    This home
    4.15
    County peers
    3.69
    n=7
    State peers
    3.71
    n=913

    Weekend nurse hours / resident / day

    This home
    3.84
    County peers
    3.34
    n=7
    State peers
    3.29
    n=913

    Nursing staff turnover (%)

    This home
    57.70
    County peers
    43.63
    n=7
    State peers
    49.03
    n=892

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 57.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    14
    Resident measures
    17
    Ownership records
    37
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.14680
    Reported RN Staffing Hours per Resident per Day
    0.75068
    Reported LPN Staffing Hours per Resident per Day
    0.92405
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.47207
    Total number of nurse staff hours per resident per day on the weekend
    3.83753
    Registered Nurse hours per resident per day on the weekend
    0.56924
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00983
    Total nursing staff turnover
    57.7
    Registered Nurse turnover
    44.4
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    OH
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    40.2708
    Location
    100 WILLOW BROOK WAY, SOUTH,DELAWARE,OH,43015
    ZIP Code
    43015
    City/Town
    DELAWARE
    Longitude
    -83.078
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Delaware
    Provider Name
    CHERITH CARE CENTER AT WILLOW BROOK
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    100 WILLOW BROOK WAY, SOUTH
    Telephone Number
    7403690048
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WILLOW BROOK CHRISTIAN SERVICES
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.37977
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    34
    Provider SSA County Code
    210
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    44.4
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.97838
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    57.7
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    366246
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    8
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    17.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    32.3
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    44
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Footnote
    29
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Health Date
    2026-04-23
    Rating Cycle 2 Standard Health Survey Date
    2025-05-28
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.76125
    Case-Mix RN Staffing Hours per Resident per Day
    0.67669
    Reported RN Staffing Hours per Resident per Day
    0.75068
    Adjusted LPN Staffing Hours per Resident per Day
    0.93705
    Case-Mix LPN Staffing Hours per Resident per Day
    0.84323
    Reported LPN Staffing Hours per Resident per Day
    0.92405
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    2
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.67473
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.50687
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.29661
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.47207
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.20517
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.81652
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.14680
    Registered Nurse hours per resident per day on the weekend
    0.56924
    Date First Approved to Provide Medicare and Medicaid Services
    2002-08-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00983
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.89155
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.35882
    Total number of nurse staff hours per resident per day on the weekend
    3.83753

    COMMUNITY EXPERIENCE

    Reviews of CHERITH CARE CENTER AT WILLOW BROOK

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026