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    Nursing home · ROCHESTER, MN

    CHARTER HOUSE INC

    211 NORTHWEST SECOND STREET, ROCHESTER, MN 55901

    CMS certification number: 245282 · Updated October 1, 2026

    Request care assistance5072667862Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    32

    Residents / day

    10.4

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare
    Ownership
    Non profit - Corporation
    County
    Olmsted
    Certified beds
    32
    Average residents per day
    10.4
    First certified
    July 1, 1985

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Olmsted, Minnesota. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    1.86
    n=7
    State peers
    3.19

    Nurse hours / resident / day

    This home
    11.65
    County peers
    4.50
    n=7
    State peers
    4.25
    n=328

    Weekend nurse hours / resident / day

    This home
    9.38
    County peers
    4.03
    n=7
    State peers
    3.72
    n=328

    Nursing staff turnover (%)

    This home
    55.30
    County peers
    55.54
    n=7
    State peers
    42.02
    n=301

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 19.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 55.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    9
    Health citations
    10
    Resident measures
    17
    Ownership records
    57
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    11.64579
    Reported RN Staffing Hours per Resident per Day
    4.38523
    Reported LPN Staffing Hours per Resident per Day
    2.19913
    Reported Nurse Aide Staffing Hours per Resident per Day
    5.06143
    Total number of nurse staff hours per resident per day on the weekend
    9.37868
    Registered Nurse hours per resident per day on the weekend
    3.01861
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.43717
    Total nursing staff turnover
    55.3
    Registered Nurse turnover
    61.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MN
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    44.0253
    Location
    211 NORTHWEST SECOND STREET,ROCHESTER,MN,55901
    ZIP Code
    55901
    City/Town
    ROCHESTER
    Longitude
    -92.466
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Olmsted
    Provider Name
    CHARTER HOUSE INC
    Provider Type
    Medicare
    Overall Rating
    4
    Ownership Type
    Non profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    211 NORTHWEST SECOND STREET
    Telephone Number
    5072667862
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    CHARTERHOUSE INC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.37882
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    32
    Provider SSA County Code
    540
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    61.5
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    0.97771
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    55.3
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    245282
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    8824.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    8
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    15.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    10.4
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    36
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    36
    Rating Cycle 1 Standard Survey Health Date
    2025-12-31
    Rating Cycle 2 Standard Health Survey Date
    2024-10-16
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    4.45001
    Case-Mix RN Staffing Hours per Resident per Day
    0.67622
    Reported RN Staffing Hours per Resident per Day
    4.38523
    Adjusted LPN Staffing Hours per Resident per Day
    2.23162
    Case-Mix LPN Staffing Hours per Resident per Day
    0.84265
    Reported LPN Staffing Hours per Resident per Day
    2.19913
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    6.58436
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    5.13620
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.29503
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    5.06143
    Adjusted Total Nurse Staffing Hours per Resident per Day
    11.81784
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.81390
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    4
    Reported Total Nurse Staffing Hours per Resident per Day
    11.64579
    Registered Nurse hours per resident per day on the weekend
    3.01861
    Date First Approved to Provide Medicare and Medicaid Services
    1985-07-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.43717
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    9.51725
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.35650
    Total number of nurse staff hours per resident per day on the weekend
    9.37868

    COMMUNITY EXPERIENCE

    Reviews of CHARTER HOUSE INC

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026