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    Nursing home · LAKELAND, FL

    CHARMING LAKES REHAB

    2020 W LAKE PARKER DR, LAKELAND, FL 33805

    CMS certification number: 105693 · Updated October 1, 2026

    Request care assistance8636827580Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    120

    Residents / day

    111.7

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Polk
    Certified beds
    120
    Average residents per day
    111.7
    First certified
    May 14, 1990

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    2 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Polk, Florida. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.39
    n=23
    State peers
    3.30

    Nurse hours / resident / day

    This home
    3.49
    County peers
    3.68
    n=24
    State peers
    3.86
    n=686

    Weekend nurse hours / resident / day

    This home
    3.20
    County peers
    3.39
    n=24
    State peers
    3.51
    n=686

    Nursing staff turnover (%)

    This home
    58.00
    County peers
    43.62
    n=24
    State peers
    41.49
    n=645

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 58.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    34
    Resident measures
    17
    Ownership records
    7
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.49249
    Reported RN Staffing Hours per Resident per Day
    0.44623
    Reported LPN Staffing Hours per Resident per Day
    0.87395
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17231
    Total number of nurse staff hours per resident per day on the weekend
    3.20079
    Registered Nurse hours per resident per day on the weekend
    0.30983
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05293
    Total nursing staff turnover
    58.0
    Registered Nurse turnover
    68.4
    Number of administrators who have left the nursing home
    0
    Chain Name
    EXCELSIOR CARE GROUP
    Number of Facilities in Chain
    33
    Chain Average Overall 5-star Rating
    2.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    FL
    Urban
    Y
    Chain ID
    217
    Latitude
    28.0701
    Location
    2020 W LAKE PARKER DR,LAKELAND,FL,33805
    ZIP Code
    33805
    City/Town
    LAKELAND
    Longitude
    -81.945
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    EXCELSIOR CARE GROUP
    County/Parish
    Polk
    Provider Name
    CHARMING LAKES REHAB
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    2020 W LAKE PARKER DR
    Telephone Number
    8636827580
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    LAKE PARKER SNF OPERATIONS LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.42424
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    120
    Provider SSA County Code
    520
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    68.4
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.00992
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    58.0
    Chain Average Staffing Rating
    2.3
    Number of Facilities in Chain
    33
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    105693
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    77880.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    56
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    66.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    111.7
    Chain Average Overall 5-star Rating
    2.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    96
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    32
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    56
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    64
    Rating Cycle 1 Standard Survey Health Date
    2025-08-21
    Rating Cycle 2 Standard Health Survey Date
    2023-05-25
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.43838
    Case-Mix RN Staffing Hours per Resident per Day
    0.69850
    Reported RN Staffing Hours per Resident per Day
    0.44623
    Adjusted LPN Staffing Hours per Resident per Day
    0.85857
    Case-Mix LPN Staffing Hours per Resident per Day
    0.87041
    Reported LPN Staffing Hours per Resident per Day
    0.87395
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    11
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    11
    Rating Cycle 2 Number of Standard Health Deficiencies
    10
    Reported Licensed Staffing Hours per Resident per Day
    1.32018
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.13410
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.37064
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17231
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.43105
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.93955
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.49249
    Registered Nurse hours per resident per day on the weekend
    0.30983
    Date First Approved to Provide Medicare and Medicaid Services
    1990-05-14
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05293
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.14448
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.46709
    Total number of nurse staff hours per resident per day on the weekend
    3.20079

    COMMUNITY EXPERIENCE

    Reviews of CHARMING LAKES REHAB

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026