Back to listings
    Nursing home · RANDOLPH, MA

    CARE ONE AT RANDOLPH

    49 THOMAS PATTEN DRIVE, RANDOLPH, MA 02368

    CMS certification number: 225356 · Updated October 1, 2026

    CMS overall rating

    1 / 5

    Certified beds

    168

    Residents / day

    135.8

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Norfolk
    Certified beds
    168
    Average residents per day
    135.8
    First certified
    June 1, 1989

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Norfolk, Massachusetts. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.97
    n=31
    State peers
    3.12

    Nurse hours / resident / day

    This home
    3.60
    County peers
    3.97
    n=31
    State peers
    3.94
    n=338

    Weekend nurse hours / resident / day

    This home
    3.30
    County peers
    3.58
    n=31
    State peers
    3.52
    n=338

    Nursing staff turnover (%)

    This home
    27.50
    County peers
    30.03
    n=27
    State peers
    37.66
    n=320

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 27.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    19
    Health citations
    60
    Resident measures
    17
    Ownership records
    7
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.59990
    Reported RN Staffing Hours per Resident per Day
    0.41571
    Reported LPN Staffing Hours per Resident per Day
    1.22569
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95850
    Total number of nurse staff hours per resident per day on the weekend
    3.29629
    Registered Nurse hours per resident per day on the weekend
    0.19625
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07094
    Total nursing staff turnover
    27.5
    Registered Nurse turnover
    45.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    CAREONE
    Number of Facilities in Chain
    37
    Chain Average Overall 5-star Rating
    3.5
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MA
    Urban
    Y
    Chain ID
    109
    Latitude
    42.1601
    Location
    49 THOMAS PATTEN DRIVE,RANDOLPH,MA,02368
    ZIP Code
    02368
    City/Town
    RANDOLPH
    Longitude
    -71.06
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    CAREONE
    County/Parish
    Norfolk
    Provider Name
    CARE ONE AT RANDOLPH
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    49 THOMAS PATTEN DRIVE
    Telephone Number
    7819611160
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    49 THOMAS PATTEN DRIVE OPERATING COMPANY, LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.43077
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    168
    Provider SSA County Code
    130
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    45.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.01455
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    27.5
    Chain Average Staffing Rating
    3.5
    Number of Facilities in Chain
    37
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    225356
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    124
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    126.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    135.8
    Chain Average Overall 5-star Rating
    3.5
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    132
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.0
    Rating Cycle 1 Health Deficiency Score
    124
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    132
    Rating Cycle 1 Standard Survey Health Date
    2025-08-14
    Rating Cycle 2 Standard Health Survey Date
    2024-08-15
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.40653
    Case-Mix RN Staffing Hours per Resident per Day
    0.70170
    Reported RN Staffing Hours per Resident per Day
    0.41571
    Adjusted LPN Staffing Hours per Resident per Day
    1.19863
    Case-Mix LPN Staffing Hours per Resident per Day
    0.87440
    Reported LPN Staffing Hours per Resident per Day
    1.22569
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    21
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    24
    Rating Cycle 1 Number of Standard Health Deficiencies
    21
    Rating Cycle 2 Number of Standard Health Deficiencies
    11
    Reported Licensed Staffing Hours per Resident per Day
    1.64140
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.91527
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.38151
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95850
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.52043
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.95761
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    13
    Reported Total Nurse Staffing Hours per Resident per Day
    3.59990
    Registered Nurse hours per resident per day on the weekend
    0.19625
    Date First Approved to Provide Medicare and Medicaid Services
    1989-06-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07094
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.22352
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.48298
    Total number of nurse staff hours per resident per day on the weekend
    3.29629

    COMMUNITY EXPERIENCE

    Reviews of CARE ONE AT RANDOLPH

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026