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    Nursing home · Shawano, WI

    Birch Hill Health Services

    1475 Birch Hill Lane, Shawano, WI 54166

    CMS certification number: 525412 · Updated October 1, 2026

    Request care assistance7155263161Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    50

    Residents / day

    41.7

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Shawano
    Certified beds
    50
    Average residents per day
    41.7
    First certified
    June 1, 1988

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Shawano, Wisconsin. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.50
    n=2
    State peers
    3.07

    Nurse hours / resident / day

    This home
    3.29
    County peers
    3.50
    n=2
    State peers
    4.25
    n=312

    Weekend nurse hours / resident / day

    This home
    2.92
    County peers
    3.08
    n=2
    State peers
    3.75
    n=312

    Nursing staff turnover (%)

    This home
    36.10
    County peers
    47.00
    n=2
    State peers
    46.69
    n=314

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 36.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    15
    Health citations
    22
    Resident measures
    17
    Ownership records
    41
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.28609
    Reported RN Staffing Hours per Resident per Day
    0.55900
    Reported LPN Staffing Hours per Resident per Day
    0.65287
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.07422
    Total number of nurse staff hours per resident per day on the weekend
    2.92118
    Registered Nurse hours per resident per day on the weekend
    0.38702
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06984
    Total nursing staff turnover
    36.1
    Registered Nurse turnover
    40.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    NORTH SHORE HEALTHCARE
    Number of Facilities in Chain
    57
    Chain Average Overall 5-star Rating
    2.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WI
    Urban
    N
    Chain ID
    377
    Latitude
    44.7651
    Location
    1475 Birch Hill Lane,Shawano,WI,54166
    ZIP Code
    54166
    City/Town
    Shawano
    Longitude
    -88.589
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    NORTH SHORE HEALTHCARE
    County/Parish
    Shawano
    Provider Name
    Birch Hill Health Services
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    1475 Birch Hill Lane
    Telephone Number
    7155263161
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    NSH SHAWANO-BIRCH LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.61496
    Chain Average QM Rating
    2.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    50
    Provider SSA County Code
    570
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    40.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.14516
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    36.1
    Chain Average Staffing Rating
    3.5
    Number of Facilities in Chain
    57
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    525412
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    44
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    44.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    41.7
    Chain Average Overall 5-star Rating
    2.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    44
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.9
    Rating Cycle 1 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Health Date
    2026-02-11
    Rating Cycle 2 Standard Health Survey Date
    2024-09-25
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.48431
    Case-Mix RN Staffing Hours per Resident per Day
    0.79204
    Reported RN Staffing Hours per Resident per Day
    0.55900
    Adjusted LPN Staffing Hours per Resident per Day
    0.56564
    Case-Mix LPN Staffing Hours per Resident per Day
    0.98697
    Reported LPN Staffing Hours per Resident per Day
    0.65287
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    11
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    9
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    7
    Reported Licensed Staffing Hours per Resident per Day
    1.21188
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    6
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.79708
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.68809
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.07422
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.84703
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.46710
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    3
    Reported Total Nurse Staffing Hours per Resident per Day
    3.28609
    Registered Nurse hours per resident per day on the weekend
    0.38702
    Date First Approved to Provide Medicare and Medicaid Services
    1988-06-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06984
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.53088
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.93137
    Total number of nurse staff hours per resident per day on the weekend
    2.92118

    COMMUNITY EXPERIENCE

    Reviews of Birch Hill Health Services

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026