At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
116
Residents / day
98
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- St. Louis
- Certified beds
- 116
- Average residents per day
- 98
- First certified
- April 16, 2003
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 2 / 5
- Staffing
- 1 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in St. Louis, Missouri. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 2.28 (n=68) | 2.62 |
| Nurse hours / resident / day | 3.65 | 3.72 (n=67) | 3.40 (n=475) |
| Weekend nurse hours / resident / day | 3.10 | 3.27 (n=67) | 2.96 (n=475) |
| Nursing staff turnover (%) | 82.50 | 61.62 (n=61) | 56.88 (n=425) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 2.28
- n=68
- State peers
- 2.62
Nurse hours / resident / day
- This home
- 3.65
- County peers
- 3.72
- n=67
- State peers
- 3.40
- n=475
Weekend nurse hours / resident / day
- This home
- 3.10
- County peers
- 3.27
- n=67
- State peers
- 2.96
- n=475
Nursing staff turnover (%)
- This home
- 82.50
- County peers
- 61.62
- n=61
- State peers
- 56.88
- n=425
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 14.9% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 82.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 43
- Health citations
- 61
- Resident measures
- 17
- Ownership records
- 5
- Penalties
- 3
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.64863
- Reported RN Staffing Hours per Resident per Day
- 0.38651
- Reported LPN Staffing Hours per Resident per Day
- 0.76706
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.49506
- Total number of nurse staff hours per resident per day on the weekend
- 3.10385
- Registered Nurse hours per resident per day on the weekend
- 0.23521
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00931
- Total nursing staff turnover
- 82.5
- Registered Nurse turnover
- 58.3
- Number of administrators who have left the nursing home
- 1
- Chain Name
- MGM HEALTHCARE
- Number of Facilities in Chain
- 27
- Chain Average Overall 5-star Rating
- 2.4
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MO
- Urban
- Y
- Chain ID
- 348
- Latitude
- 38.804
- Location
- 1501 CHARBONIER ROAD,FLORISSANT,MO,63031
- ZIP Code
- 63031
- City/Town
- FLORISSANT
- Longitude
- -90.351
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- MGM HEALTHCARE
- County/Parish
- St. Louis
- Provider Name
- BENTWOOD NURSING & REHAB
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 1501 CHARBONIER ROAD
- Telephone Number
- 3149212700
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- BENTWOOD HEALTHCARE LLC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.53241
- Chain Average QM Rating
- 3.9
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 116
- Provider SSA County Code
- 940
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 1
- Registered Nurse turnover
- 58.3
- Total Number of Penalties
- 3
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.08662
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 82.5
- Chain Average Staffing Rating
- 1.8
- Number of Facilities in Chain
- 27
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 265757
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 107465.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 64
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 96.750
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 98.0
- Chain Average Overall 5-star Rating
- 2.4
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 195
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.4
- Rating Cycle 1 Health Deficiency Score
- 64
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 195
- Rating Cycle 1 Standard Survey Health Date
- 2026-02-24
- Rating Cycle 2 Standard Health Survey Date
- 2024-05-15
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.35291
- Case-Mix RN Staffing Hours per Resident per Day
- 0.75155
- Reported RN Staffing Hours per Resident per Day
- 0.38651
- Adjusted LPN Staffing Hours per Resident per Day
- 0.70037
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.93651
- Reported LPN Staffing Hours per Resident per Day
- 0.76706
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 15
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 22
- Rating Cycle 1 Number of Standard Health Deficiencies
- 12
- Rating Cycle 2 Number of Standard Health Deficiencies
- 15
- Reported Licensed Staffing Hours per Resident per Day
- 1.15357
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 8
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.27815
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.55068
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.49506
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.33143
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.23874
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 7
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.64863
- Registered Nurse hours per resident per day on the weekend
- 0.23521
- Date First Approved to Provide Medicare and Medicaid Services
- 2003-04-16
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00931
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.83402
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.73039
- Total number of nurse staff hours per resident per day on the weekend
- 3.10385
COMMUNITY EXPERIENCE
Reviews of BENTWOOD NURSING & REHAB
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026