At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
39
Residents / day
36
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Alameda
- Certified beds
- 39
- Average residents per day
- 36
- First certified
- September 1, 1977
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 4 / 5
- Staffing
- 3 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Alameda, California. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 3.85 (n=68) | 3.21 |
| Nurse hours / resident / day | 3.79 | 4.44 (n=67) | 4.54 (n=1138) |
| Weekend nurse hours / resident / day | 3.69 | 4.06 (n=67) | 4.10 (n=1138) |
| Nursing staff turnover (%) | 28.60 | 35.01 (n=59) | 36.56 (n=1011) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 3.85
- n=68
- State peers
- 3.21
Nurse hours / resident / day
- This home
- 3.79
- County peers
- 4.44
- n=67
- State peers
- 4.54
- n=1138
Weekend nurse hours / resident / day
- This home
- 3.69
- County peers
- 4.06
- n=67
- State peers
- 4.10
- n=1138
Nursing staff turnover (%)
- This home
- 28.60
- County peers
- 35.01
- n=59
- State peers
- 36.56
- n=1011
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 2.5% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 28.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 31
- Health citations
- 30
- Resident measures
- 17
- Ownership records
- 4
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.78813
- Reported RN Staffing Hours per Resident per Day
- 0.31579
- Reported LPN Staffing Hours per Resident per Day
- 0.90136
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.57098
- Total number of nurse staff hours per resident per day on the weekend
- 3.69232
- Registered Nurse hours per resident per day on the weekend
- 0.26549
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.10545
- Total nursing staff turnover
- 28.6
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- Not reported
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- CA
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 37.7256
- Location
- 1475 BANCROFT AVENUE,SAN LEANDRO,CA,94577
- ZIP Code
- 94577
- City/Town
- SAN LEANDRO
- Longitude
- -122.15
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Alameda
- Provider Name
- BANCROFT HEALTHCARE CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 1475 BANCROFT AVENUE
- Telephone Number
- 5104831680
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- BANCROFT HEALTH GROUP INC.
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- Not reported
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.21026
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 39
- Provider SSA County Code
- 000
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 1
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.85819
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 28.6
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- 2
- CMS Certification Number (CCN)
- 055107
- Administrator turnover footnote
- 26
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 44
- Registered Nurse turnover footnote
- 27
- Total Weighted Health Survey Score
- 45.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 36.0
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 48
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 44
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 48
- Rating Cycle 1 Standard Survey Health Date
- 2024-10-10
- Rating Cycle 2 Standard Health Survey Date
- 2023-11-16
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.36508
- Case-Mix RN Staffing Hours per Resident per Day
- 0.59356
- Reported RN Staffing Hours per Resident per Day
- 0.31579
- Adjusted LPN Staffing Hours per Resident per Day
- 1.04206
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.73964
- Reported LPN Staffing Hours per Resident per Day
- 0.90136
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 8
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 6
- Rating Cycle 1 Number of Standard Health Deficiencies
- 8
- Rating Cycle 2 Number of Standard Health Deficiencies
- 5
- Reported Licensed Staffing Hours per Resident per Day
- 1.21715
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.97232
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.01447
- Number of administrators who have left the nursing home
- Not reported
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.57098
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.37946
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.34767
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 1
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.78813
- Registered Nurse hours per resident per day on the weekend
- 0.26549
- Date First Approved to Provide Medicare and Medicaid Services
- 1977-09-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.10545
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.26869
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.94619
- Total number of nurse staff hours per resident per day on the weekend
- 3.69232
COMMUNITY EXPERIENCE
Reviews of BANCROFT HEALTHCARE CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026