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    Nursing home · Wilmington, NC

    Azalea Health & Rehab Center

    3800 Independence Boulevard, Wilmington, NC 28412

    CMS certification number: 345557 · Updated October 1, 2026

    Request care assistance9103923110Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    80

    Residents / day

    73.4

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    New Hanover
    Certified beds
    80
    Average residents per day
    73.4
    First certified
    February 13, 2013

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in New Hanover, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.40
    n=10
    State peers
    3.01

    Nurse hours / resident / day

    This home
    3.59
    County peers
    3.81
    n=9
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.03
    County peers
    3.37
    n=9
    State peers
    3.40
    n=404

    Nursing staff turnover (%)

    This home
    49.40
    County peers
    50.07
    n=10
    State peers
    48.68
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 49.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    26
    Health citations
    26
    Resident measures
    17
    Ownership records
    15
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.59213
    Reported RN Staffing Hours per Resident per Day
    0.72312
    Reported LPN Staffing Hours per Resident per Day
    0.81016
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.05885
    Total number of nurse staff hours per resident per day on the weekend
    3.02541
    Registered Nurse hours per resident per day on the weekend
    0.48117
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08610
    Total nursing staff turnover
    49.4
    Registered Nurse turnover
    30.8
    Number of administrators who have left the nursing home
    0
    Chain Name
    SABER HEALTHCARE GROUP
    Number of Facilities in Chain
    126
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    461
    Latitude
    34.1784
    Location
    3800 Independence Boulevard,Wilmington,NC,28412
    ZIP Code
    28412
    City/Town
    Wilmington
    Longitude
    -77.922
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    SABER HEALTHCARE GROUP
    County/Parish
    New Hanover
    Provider Name
    Azalea Health & Rehab Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    3800 Independence Boulevard
    Telephone Number
    9103923110
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WRIGHTSVILLE HEALTH HOLDINGS LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.43694
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    80
    Provider SSA County Code
    640
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    30.8
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.01893
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    49.4
    Chain Average Staffing Rating
    2.2
    Number of Facilities in Chain
    126
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345557
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    24470.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    24
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    47.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    73.4
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    116
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    116
    Rating Cycle 1 Standard Survey Health Date
    2026-07-30
    Rating Cycle 2 Standard Health Survey Date
    2025-05-30
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.70412
    Case-Mix RN Staffing Hours per Resident per Day
    0.70473
    Reported RN Staffing Hours per Resident per Day
    0.72312
    Adjusted LPN Staffing Hours per Resident per Day
    0.78887
    Case-Mix LPN Staffing Hours per Resident per Day
    0.87817
    Reported LPN Staffing Hours per Resident per Day
    0.81016
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    12
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.53328
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.00475
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.39178
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.05885
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.49774
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.97468
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    10
    Reported Total Nurse Staffing Hours per Resident per Day
    3.59213
    Registered Nurse hours per resident per day on the weekend
    0.48117
    Date First Approved to Provide Medicare and Medicaid Services
    2013-02-13
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08610
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.94591
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.49801
    Total number of nurse staff hours per resident per day on the weekend
    3.02541

    COMMUNITY EXPERIENCE

    Reviews of Azalea Health & Rehab Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026