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    Nursing home · Lubbock, TX

    Avir at Heritage Oaks

    5301 University Ave, Lubbock, TX 79413

    CMS certification number: 675346 · Updated October 1, 2026

    Request care assistance8067958792Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    159

    Residents / day

    110.6

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Lubbock
    Certified beds
    159
    Average residents per day
    110.6
    First certified
    June 29, 1994

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Lubbock, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.57
    n=14
    State peers
    2.76

    Nurse hours / resident / day

    This home
    3.11
    County peers
    3.43
    n=14
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    2.68
    County peers
    3.03
    n=14
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    68.10
    County peers
    61.11
    n=14
    State peers
    50.79
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 13.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 68.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    4
    Health citations
    33
    Resident measures
    17
    Ownership records
    15
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.11455
    Reported RN Staffing Hours per Resident per Day
    0.23693
    Reported LPN Staffing Hours per Resident per Day
    0.97154
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.90608
    Total number of nurse staff hours per resident per day on the weekend
    2.68280
    Registered Nurse hours per resident per day on the weekend
    0.20528
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.14368
    Total nursing staff turnover
    68.1
    Registered Nurse turnover
    62.5
    Number of administrators who have left the nursing home
    1
    Chain Name
    AVIR HEALTH GROUP
    Number of Facilities in Chain
    118
    Chain Average Overall 5-star Rating
    2.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    719
    Latitude
    33.5469
    Location
    5301 University Ave,Lubbock,TX,79413
    ZIP Code
    79413
    City/Town
    Lubbock
    Longitude
    -101.87
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    AVIR HEALTH GROUP
    County/Parish
    Lubbock
    Provider Name
    Avir at Heritage Oaks
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    5301 University Ave
    Telephone Number
    8067958792
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    STRATFORD HOSPITAL DISTRICT
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.25528
    Chain Average QM Rating
    3.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    159
    Provider SSA County Code
    770
    Staffing Rating Footnote
    24
    Number of Payment Denials
    0
    Registered Nurse turnover
    62.5
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.89011
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    68.1
    Chain Average Staffing Rating
    1.5
    Number of Facilities in Chain
    118
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    675346
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    22205.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    182
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    146.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    110.6
    Chain Average Overall 5-star Rating
    2.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    40
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    182
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Health Date
    2026-05-06
    Rating Cycle 2 Standard Health Survey Date
    2025-03-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.26409
    Case-Mix RN Staffing Hours per Resident per Day
    0.61563
    Reported RN Staffing Hours per Resident per Day
    0.23693
    Adjusted LPN Staffing Hours per Resident per Day
    1.08292
    Case-Mix LPN Staffing Hours per Resident per Day
    0.76715
    Reported LPN Staffing Hours per Resident per Day
    0.97154
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    19
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    7
    Rating Cycle 1 Number of Standard Health Deficiencies
    10
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.20847
    Number of Citations from Infection Control Inspections
    0
    Rating Cycle 1 Number of Complaint Health Deficiencies
    9
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.12460
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.08940
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.90608
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.47160
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.47219
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    4
    Reported Total Nurse Staffing Hours per Resident per Day
    3.11455
    Registered Nurse hours per resident per day on the weekend
    0.20528
    Date First Approved to Provide Medicare and Medicaid Services
    1994-06-29
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.14368
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.99036
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.05578
    Total number of nurse staff hours per resident per day on the weekend
    2.68280

    COMMUNITY EXPERIENCE

    Reviews of Avir at Heritage Oaks

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026