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    Nursing home · SAN ANTONIO, TX

    Avir at Heritage

    5437 Eisenhauer Road, SAN ANTONIO, TX 78218

    CMS certification number: 675858 · Updated October 1, 2026

    CMS overall rating

    1 / 5

    Certified beds

    150

    Residents / day

    100.1

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Bexar
    Certified beds
    150
    Average residents per day
    100.1
    First certified
    January 5, 2001

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    2 / 5
    Staffing
    1 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Bexar, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.51
    n=61
    State peers
    2.76

    Nurse hours / resident / day

    This home
    3.16
    County peers
    3.45
    n=60
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    2.53
    County peers
    2.98
    n=60
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    54.80
    County peers
    47.65
    n=58
    State peers
    50.80
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 19.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 54.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    12
    Health citations
    37
    Resident measures
    17
    Ownership records
    14
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.15771
    Reported RN Staffing Hours per Resident per Day
    0.18907
    Reported LPN Staffing Hours per Resident per Day
    0.92521
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.04344
    Total number of nurse staff hours per resident per day on the weekend
    2.52799
    Registered Nurse hours per resident per day on the weekend
    0.09767
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06305
    Total nursing staff turnover
    54.8
    Registered Nurse turnover
    83.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    AVIR HEALTH GROUP
    Number of Facilities in Chain
    118
    Chain Average Overall 5-star Rating
    2.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    719
    Latitude
    29.5035
    Location
    5437 Eisenhauer Road,SAN ANTONIO,TX,78218
    ZIP Code
    78218
    City/Town
    SAN ANTONIO
    Longitude
    -98.371
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    AVIR HEALTH GROUP
    County/Parish
    Bexar
    Provider Name
    Avir at Heritage
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    5437 Eisenhauer Road
    Telephone Number
    2106469576
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WEST WHARTON COUNTY HOSPITAL DISTRICT
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.49575
    Chain Average QM Rating
    3.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    150
    Provider SSA County Code
    130
    Staffing Rating Footnote
    24
    Number of Payment Denials
    0
    Registered Nurse turnover
    83.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.06063
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    54.8
    Chain Average Staffing Rating
    1.5
    Number of Facilities in Chain
    118
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    675858
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    92
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    87.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    100.1
    Chain Average Overall 5-star Rating
    2.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    72
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    92
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    72
    Rating Cycle 1 Standard Survey Health Date
    2026-06-19
    Rating Cycle 2 Standard Health Survey Date
    2025-04-25
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.17686
    Case-Mix RN Staffing Hours per Resident per Day
    0.73357
    Reported RN Staffing Hours per Resident per Day
    0.18907
    Adjusted LPN Staffing Hours per Resident per Day
    0.86548
    Case-Mix LPN Staffing Hours per Resident per Day
    0.91411
    Reported LPN Staffing Hours per Resident per Day
    0.92521
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    18
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    15
    Rating Cycle 1 Number of Standard Health Deficiencies
    14
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.11428
    Number of Citations from Infection Control Inspections
    1
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.91151
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.48967
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.04344
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.95385
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.13735
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    15
    Reported Total Nurse Staffing Hours per Resident per Day
    3.15771
    Registered Nurse hours per resident per day on the weekend
    0.09767
    Date First Approved to Provide Medicare and Medicaid Services
    2001-01-05
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06305
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.36479
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.64117
    Total number of nurse staff hours per resident per day on the weekend
    2.52799

    COMMUNITY EXPERIENCE

    Reviews of Avir at Heritage

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026