At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
110
Residents / day
57.6
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Kenosha
- Certified beds
- 110
- Average residents per day
- 57.6
- First certified
- March 28, 1977
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 2 / 5
- Staffing
- 1 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Kenosha, Wisconsin. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 2.33 (n=6) | 3.08 |
| Nurse hours / resident / day | 3.04 | 3.81 (n=6) | 4.25 (n=312) |
| Weekend nurse hours / resident / day | 2.56 | 3.23 (n=6) | 3.75 (n=312) |
| Nursing staff turnover (%) | 48.60 | 48.57 (n=6) | 46.65 (n=314) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 2.33
- n=6
- State peers
- 3.08
Nurse hours / resident / day
- This home
- 3.04
- County peers
- 3.81
- n=6
- State peers
- 4.25
- n=312
Weekend nurse hours / resident / day
- This home
- 2.56
- County peers
- 3.23
- n=6
- State peers
- 3.75
- n=312
Nursing staff turnover (%)
- This home
- 48.60
- County peers
- 48.57
- n=6
- State peers
- 46.65
- n=314
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 15.8% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- CMS reports 48.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 36
- Health citations
- 37
- Resident measures
- 17
- Ownership records
- 16
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.03568
- Reported RN Staffing Hours per Resident per Day
- 0.51106
- Reported LPN Staffing Hours per Resident per Day
- 0.84174
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.68289
- Total number of nurse staff hours per resident per day on the weekend
- 2.55680
- Registered Nurse hours per resident per day on the weekend
- 0.33579
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03250
- Total nursing staff turnover
- 48.6
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- Not reported
- Chain Name
- AVINA HEALTHCARE
- Number of Facilities in Chain
- 10
- Chain Average Overall 5-star Rating
- 2.2
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- WI
- Urban
- Y
- Chain ID
- 819
- Latitude
- 42.5491
- Location
- 8633 32ND AVE,KENOSHA,WI,53142
- ZIP Code
- 53142
- City/Town
- KENOSHA
- Longitude
- -87.847
- QM Rating
- 2
- Abuse Icon
- Y
- Chain Name
- AVINA HEALTHCARE
- County/Parish
- Kenosha
- Provider Name
- Avina on 32nd
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 8633 32ND AVE
- Telephone Number
- 2626948300
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- CROSSROADS CARE CENTER OF KENOSHA
- Long-Stay QM Rating
- 3
- High Performing Icon
- N
- Short-Stay QM Rating
- 2
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.42476
- Chain Average QM Rating
- 3.3
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 110
- Provider SSA County Code
- 290
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.01029
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 48.6
- Chain Average Staffing Rating
- 2.1
- Number of Facilities in Chain
- 10
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 525282
- Administrator turnover footnote
- 26
- Total Amount of Fines in Dollars
- 26322.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 76
- Registered Nurse turnover footnote
- 27
- Total Weighted Health Survey Score
- 110.750
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 57.6
- Chain Average Overall 5-star Rating
- 2.2
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 215
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.1
- Rating Cycle 1 Health Deficiency Score
- 76
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 215
- Rating Cycle 1 Standard Survey Health Date
- 2026-06-30
- Rating Cycle 2 Standard Health Survey Date
- 2024-11-20
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.50188
- Case-Mix RN Staffing Hours per Resident per Day
- 0.69875
- Reported RN Staffing Hours per Resident per Day
- 0.51106
- Adjusted LPN Staffing Hours per Resident per Day
- 0.82663
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.87073
- Reported LPN Staffing Hours per Resident per Day
- 0.84174
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 12
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 22
- Rating Cycle 1 Number of Standard Health Deficiencies
- 9
- Rating Cycle 2 Number of Standard Health Deficiencies
- 8
- Reported Licensed Staffing Hours per Resident per Day
- 1.35279
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 6
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.65268
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.37150
- Number of administrators who have left the nursing home
- Not reported
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.68289
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 2.98120
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.94097
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 15
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.03568
- Registered Nurse hours per resident per day on the weekend
- 0.33579
- Date First Approved to Provide Medicare and Medicaid Services
- 1977-03-28
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03250
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.51091
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.46834
- Total number of nurse staff hours per resident per day on the weekend
- 2.55680
COMMUNITY EXPERIENCE
Reviews of Avina on 32nd
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026