At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
116
Residents / day
107.7
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Duval
- Certified beds
- 116
- Average residents per day
- 107.7
- First certified
- August 9, 1996
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 3 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Duval, Florida. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.82 (n=33) | 3.30 |
| Nurse hours / resident / day | 3.58 | 3.83 (n=33) | 3.86 (n=686) |
| Weekend nurse hours / resident / day | 3.35 | 3.53 (n=33) | 3.51 (n=686) |
| Nursing staff turnover (%) | 63.60 | 47.60 (n=31) | 41.49 (n=645) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.82
- n=33
- State peers
- 3.30
Nurse hours / resident / day
- This home
- 3.58
- County peers
- 3.83
- n=33
- State peers
- 3.86
- n=686
Weekend nurse hours / resident / day
- This home
- 3.35
- County peers
- 3.53
- n=33
- State peers
- 3.51
- n=686
Nursing staff turnover (%)
- This home
- 63.60
- County peers
- 47.60
- n=31
- State peers
- 41.49
- n=645
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 6.3% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 63.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 5
- Health citations
- 22
- Resident measures
- 17
- Ownership records
- 17
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.57540
- Reported RN Staffing Hours per Resident per Day
- 0.58770
- Reported LPN Staffing Hours per Resident per Day
- 0.80643
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.18126
- Total number of nurse staff hours per resident per day on the weekend
- 3.34841
- Registered Nurse hours per resident per day on the weekend
- 0.48989
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.02824
- Total nursing staff turnover
- 63.6
- Registered Nurse turnover
- 61.1
- Number of administrators who have left the nursing home
- 1
- Chain Name
- AVIATA HEALTH GROUP
- Number of Facilities in Chain
- 50
- Chain Average Overall 5-star Rating
- 2.3
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- FL
- Urban
- Y
- Chain ID
- 745
- Latitude
- 30.2567
- Location
- 4101 SOUTHPOINT DRIVE EAST,JACKSONVILLE,FL,32216
- ZIP Code
- 32216
- City/Town
- JACKSONVILLE
- Longitude
- -81.586
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- AVIATA HEALTH GROUP
- County/Parish
- Duval
- Provider Name
- AVIATA AT JACKSONVILLE
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 4101 SOUTHPOINT DRIVE EAST
- Telephone Number
- 9042966800
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- SOUTHPOINT DRIVE EAST OPCO LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 1
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.34380
- Chain Average QM Rating
- 4.2
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 116
- Provider SSA County Code
- 150
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 61.1
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.95288
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 63.6
- Chain Average Staffing Rating
- 2.4
- Number of Facilities in Chain
- 50
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 105917
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 36
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 34.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 107.7
- Chain Average Overall 5-star Rating
- 2.3
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 28
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.0
- Rating Cycle 1 Health Deficiency Score
- 36
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 28
- Rating Cycle 1 Standard Survey Health Date
- 2025-12-11
- Rating Cycle 2 Standard Health Survey Date
- 2023-12-13
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.61192
- Case-Mix RN Staffing Hours per Resident per Day
- 0.65905
- Reported RN Staffing Hours per Resident per Day
- 0.58770
- Adjusted LPN Staffing Hours per Resident per Day
- 0.83967
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.82125
- Reported LPN Staffing Hours per Resident per Day
- 0.80643
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 6
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 7
- Rating Cycle 1 Number of Standard Health Deficiencies
- 6
- Rating Cycle 2 Number of Standard Health Deficiencies
- 6
- Reported Licensed Staffing Hours per Resident per Day
- 1.39414
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.27116
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.23675
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.18126
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.72275
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.71705
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 1
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.57540
- Registered Nurse hours per resident per day on the weekend
- 0.48989
- Date First Approved to Provide Medicare and Medicaid Services
- 1996-08-09
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.02824
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.48641
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.27127
- Total number of nurse staff hours per resident per day on the weekend
- 3.34841
COMMUNITY EXPERIENCE
Reviews of AVIATA AT JACKSONVILLE
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026