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    Nursing home · SPOKANE, WA

    AVALON CARE CENTER AT NORTHPOINTE

    9827 NORTH NEVADA, SPOKANE, WA 99218

    CMS certification number: 505496 · Updated October 1, 2026

    Request care assistance5094687000Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    119

    Residents / day

    117.4

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Spokane
    Certified beds
    119
    Average residents per day
    117.4
    First certified
    May 8, 1996

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Spokane, Washington. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.07
    n=15
    State peers
    3.29

    Nurse hours / resident / day

    This home
    3.78
    County peers
    4.72
    n=15
    State peers
    4.42
    n=188

    Weekend nurse hours / resident / day

    This home
    3.25
    County peers
    4.07
    n=15
    State peers
    3.82
    n=188

    Nursing staff turnover (%)

    This home
    58.10
    County peers
    48.93
    n=14
    State peers
    43.80
    n=180

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 58.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    24
    Health citations
    75
    Resident measures
    17
    Ownership records
    34
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.78435
    Reported RN Staffing Hours per Resident per Day
    0.72332
    Reported LPN Staffing Hours per Resident per Day
    0.83146
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22958
    Total number of nurse staff hours per resident per day on the weekend
    3.25489
    Registered Nurse hours per resident per day on the weekend
    0.48631
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04875
    Total nursing staff turnover
    58.1
    Registered Nurse turnover
    55.6
    Number of administrators who have left the nursing home
    0
    Chain Name
    AVALON HEALTH CARE
    Number of Facilities in Chain
    16
    Chain Average Overall 5-star Rating
    3.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WA
    Urban
    Y
    Chain ID
    57
    Latitude
    47.7477
    Location
    9827 NORTH NEVADA,SPOKANE,WA,99218
    ZIP Code
    99218
    City/Town
    SPOKANE
    Longitude
    -117.4
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    AVALON HEALTH CARE
    County/Parish
    Spokane
    Provider Name
    AVALON CARE CENTER AT NORTHPOINTE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    9827 NORTH NEVADA
    Telephone Number
    5094687000
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    AVALON CARE CENTER - SPOKANE, LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.40474
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    119
    Provider SSA County Code
    310
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    55.6
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.99609
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    58.1
    Chain Average Staffing Rating
    4.1
    Number of Facilities in Chain
    16
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    505496
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    84614.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    60
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    124.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    117.4
    Chain Average Overall 5-star Rating
    3.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    316
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    316
    Rating Cycle 1 Standard Survey Health Date
    2026-05-28
    Rating Cycle 2 Standard Health Survey Date
    2025-02-07
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.72046
    Case-Mix RN Staffing Hours per Resident per Day
    0.68894
    Reported RN Staffing Hours per Resident per Day
    0.72332
    Adjusted LPN Staffing Hours per Resident per Day
    0.82817
    Case-Mix LPN Staffing Hours per Resident per Day
    0.85850
    Reported LPN Staffing Hours per Resident per Day
    0.83146
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    12
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    51
    Rating Cycle 1 Number of Standard Health Deficiencies
    11
    Rating Cycle 2 Number of Standard Health Deficiencies
    34
    Reported Licensed Staffing Hours per Resident per Day
    1.55478
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.22075
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.33819
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22958
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.76938
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.88562
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    27
    Reported Total Nurse Staffing Hours per Resident per Day
    3.78435
    Registered Nurse hours per resident per day on the weekend
    0.48631
    Date First Approved to Provide Medicare and Medicaid Services
    1996-05-08
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04875
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.24201
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.41962
    Total number of nurse staff hours per resident per day on the weekend
    3.25489

    COMMUNITY EXPERIENCE

    Reviews of AVALON CARE CENTER AT NORTHPOINTE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026