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    Nursing home · Waynesville, NC

    Autumn Care of Waynesville

    360 Old Balsam Road, Waynesville, NC 28786

    CMS certification number: 345110 · Updated October 1, 2026

    Request care assistance8284567381Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    90

    Residents / day

    81.8

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Haywood
    Certified beds
    90
    Average residents per day
    81.8
    First certified
    March 6, 1974

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Haywood, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.00
    n=4
    State peers
    3.02

    Nurse hours / resident / day

    This home
    3.60
    County peers
    3.46
    n=4
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.05
    County peers
    3.06
    n=4
    State peers
    3.40
    n=404

    Nursing staff turnover (%)

    This home
    69.20
    County peers
    56.52
    n=4
    State peers
    48.63
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 69.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    20
    Health citations
    31
    Resident measures
    17
    Ownership records
    23
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.59890
    Reported RN Staffing Hours per Resident per Day
    0.52617
    Reported LPN Staffing Hours per Resident per Day
    0.88438
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18835
    Total number of nurse staff hours per resident per day on the weekend
    3.04864
    Registered Nurse hours per resident per day on the weekend
    0.38885
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02308
    Total nursing staff turnover
    69.2
    Registered Nurse turnover
    85.0
    Number of administrators who have left the nursing home
    1
    Chain Name
    SABER HEALTHCARE GROUP
    Number of Facilities in Chain
    126
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    N
    Chain ID
    461
    Latitude
    35.4599
    Location
    360 Old Balsam Road,Waynesville,NC,28786
    ZIP Code
    28786
    City/Town
    Waynesville
    Longitude
    -83.012
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    SABER HEALTHCARE GROUP
    County/Parish
    Haywood
    Provider Name
    Autumn Care of Waynesville
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    360 Old Balsam Road
    Telephone Number
    8284567381
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    AUTUMN CORPORATION
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.56478
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    90
    Provider SSA County Code
    430
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    85.0
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.10957
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    69.2
    Chain Average Staffing Rating
    2.2
    Number of Facilities in Chain
    126
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345110
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    107387.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    28
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    91.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    81.8
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    280
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    280
    Rating Cycle 1 Standard Survey Health Date
    2026-06-04
    Rating Cycle 2 Standard Health Survey Date
    2025-05-22
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.47049
    Case-Mix RN Staffing Hours per Resident per Day
    0.76742
    Reported RN Staffing Hours per Resident per Day
    0.52617
    Adjusted LPN Staffing Hours per Resident per Day
    0.79079
    Case-Mix LPN Staffing Hours per Resident per Day
    0.95630
    Reported LPN Staffing Hours per Resident per Day
    0.88438
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    14
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.41055
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.95677
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.60456
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.18835
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.21805
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.32827
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    11
    Reported Total Nurse Staffing Hours per Resident per Day
    3.59890
    Registered Nurse hours per resident per day on the weekend
    0.38885
    Date First Approved to Provide Medicare and Medicaid Services
    1974-03-06
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02308
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.72603
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.80919
    Total number of nurse staff hours per resident per day on the weekend
    3.04864

    COMMUNITY EXPERIENCE

    Reviews of Autumn Care of Waynesville

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026