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    Nursing home · Irving, TX

    Ashford Hall

    2021 Shoaf Dr, Irving, TX 75061

    CMS certification number: 455748 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance9725791919Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    206

    Residents / day

    110.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Dallas
    Certified beds
    206
    Average residents per day
    110.7
    First certified
    May 26, 1988

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Dallas, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.69
    n=81
    State peers
    2.76

    Nurse hours / resident / day

    This home
    3.99
    County peers
    3.36
    n=81
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    3.59
    County peers
    2.98
    n=81
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    78.20
    County peers
    51.64
    n=76
    State peers
    50.78
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.1% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 78.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    28
    Health citations
    32
    Resident measures
    17
    Ownership records
    28
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.99127
    Reported RN Staffing Hours per Resident per Day
    0.94108
    Reported LPN Staffing Hours per Resident per Day
    0.59892
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.45127
    Total number of nurse staff hours per resident per day on the weekend
    3.58918
    Registered Nurse hours per resident per day on the weekend
    1.06992
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12246
    Total nursing staff turnover
    78.2
    Registered Nurse turnover
    75.9
    Number of administrators who have left the nursing home
    1
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    32.8347
    Location
    2021 Shoaf Dr,Irving,TX,75061
    ZIP Code
    75061
    City/Town
    Irving
    Longitude
    -96.947
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    Not reported
    County/Parish
    Dallas
    Provider Name
    Ashford Hall
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    2021 Shoaf Dr
    Telephone Number
    9725791919
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    ASHFORD HALL INC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.28666
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    206
    Provider SSA County Code
    390
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    75.9
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.91236
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    78.2
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    455748
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    295678.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    68
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    227.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    110.7
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    705
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    68
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    705
    Rating Cycle 1 Standard Survey Health Date
    2026-04-09
    Rating Cycle 2 Standard Health Survey Date
    2025-01-24
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.02338
    Case-Mix RN Staffing Hours per Resident per Day
    0.63102
    Reported RN Staffing Hours per Resident per Day
    0.94108
    Adjusted LPN Staffing Hours per Resident per Day
    0.65130
    Case-Mix LPN Staffing Hours per Resident per Day
    0.78633
    Reported LPN Staffing Hours per Resident per Day
    0.59892
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    23
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.54000
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.66566
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.14163
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.45127
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.34034
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.55898
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    17
    Reported Total Nurse Staffing Hours per Resident per Day
    3.99127
    Registered Nurse hours per resident per day on the weekend
    1.06992
    Date First Approved to Provide Medicare and Medicaid Services
    1988-05-26
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12246
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.90308
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.13216
    Total number of nurse staff hours per resident per day on the weekend
    3.58918

    COMMUNITY EXPERIENCE

    Reviews of Ashford Hall

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026