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    Nursing home · FORT MYERS, FL

    AMBASSADOR HEALTHCARE AT COLLEGE PARK

    13755 GOLF CLUB PKWY, FORT MYERS, FL 33919

    CMS certification number: 105387 · Updated October 1, 2026

    CMS overall rating

    1 / 5

    Certified beds

    107

    Residents / day

    91.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Lee
    Certified beds
    107
    Average residents per day
    91.3
    First certified
    July 27, 1981

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Lee, Florida. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.39
    n=18
    State peers
    3.30

    Nurse hours / resident / day

    This home
    3.72
    County peers
    4.52
    n=19
    State peers
    3.86
    n=686

    Weekend nurse hours / resident / day

    This home
    3.36
    County peers
    4.09
    n=19
    State peers
    3.51
    n=686

    Nursing staff turnover (%)

    This home
    40.90
    County peers
    31.85
    n=18
    State peers
    41.52
    n=645

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 40.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    1
    Health citations
    40
    Resident measures
    17
    Ownership records
    4
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.71824
    Reported RN Staffing Hours per Resident per Day
    0.72093
    Reported LPN Staffing Hours per Resident per Day
    0.73421
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.26309
    Total number of nurse staff hours per resident per day on the weekend
    3.35579
    Registered Nurse hours per resident per day on the weekend
    0.62603
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09077
    Total nursing staff turnover
    40.9
    Registered Nurse turnover
    58.3
    Number of administrators who have left the nursing home
    1
    Chain Name
    EXCELSIOR CARE GROUP
    Number of Facilities in Chain
    33
    Chain Average Overall 5-star Rating
    2.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    FL
    Urban
    Y
    Chain ID
    217
    Latitude
    26.5492
    Location
    13755 GOLF CLUB PKWY,FORT MYERS,FL,33919
    ZIP Code
    33919
    City/Town
    FORT MYERS
    Longitude
    -81.887
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    EXCELSIOR CARE GROUP
    County/Parish
    Lee
    Provider Name
    AMBASSADOR HEALTHCARE AT COLLEGE PARK
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    13755 GOLF CLUB PKWY
    Telephone Number
    2394822848
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COLLEGE PARK REHABILITATION AND NURSING CENTER LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.61885
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    107
    Provider SSA County Code
    350
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    58.3
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.14791
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    40.9
    Chain Average Staffing Rating
    2.3
    Number of Facilities in Chain
    33
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    105387
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    68655.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    169
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    159.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    91.3
    Chain Average Overall 5-star Rating
    2.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    132
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    169
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    132
    Rating Cycle 1 Standard Survey Health Date
    2026-04-15
    Rating Cycle 2 Standard Health Survey Date
    2024-01-11
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.62311
    Case-Mix RN Staffing Hours per Resident per Day
    0.79394
    Reported RN Staffing Hours per Resident per Day
    0.72093
    Adjusted LPN Staffing Hours per Resident per Day
    0.63459
    Case-Mix LPN Staffing Hours per Resident per Day
    0.98934
    Reported LPN Staffing Hours per Resident per Day
    0.73421
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    16
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.45515
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.95601
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.69456
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.26309
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.21371
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.47784
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    4
    Reported Total Nurse Staffing Hours per Resident per Day
    3.71824
    Registered Nurse hours per resident per day on the weekend
    0.62603
    Date First Approved to Provide Medicare and Medicaid Services
    1981-07-27
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.09077
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.90044
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.94082
    Total number of nurse staff hours per resident per day on the weekend
    3.35579

    COMMUNITY EXPERIENCE

    Reviews of AMBASSADOR HEALTHCARE AT COLLEGE PARK

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026