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    Nursing home · MALONE, NY

    Alice Hyde Medical Center

    45 SIXTH STREET, MALONE, NY 12953

    CMS certification number: 335127 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance5184818000Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    135

    Residents / day

    108.4

    Ownership

    Non profit - Other

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Other
    County
    Franklin
    Certified beds
    135
    Average residents per day
    108.4
    First certified
    January 1, 1967

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Franklin, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    4.00
    n=1
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.73
    County peers
    4.69
    n=1
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    3.32
    County peers
    3.63
    n=1
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    56.60
    County peers
    37.30
    n=1
    State peers
    40.23
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.0% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 56.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    19
    Resident measures
    17
    Ownership records
    69
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.73011
    Reported RN Staffing Hours per Resident per Day
    0.64709
    Reported LPN Staffing Hours per Resident per Day
    0.73064
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.35238
    Total number of nurse staff hours per resident per day on the weekend
    3.31797
    Registered Nurse hours per resident per day on the weekend
    0.41306
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08675
    Total nursing staff turnover
    56.6
    Registered Nurse turnover
    36.8
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    UNIVERSITY OF VERMONT HEALTH NETWORK
    Number of Facilities in Chain
    3
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    N
    Chain ID
    535
    Latitude
    44.8454
    Location
    45 SIXTH STREET,MALONE,NY,12953
    ZIP Code
    12953
    City/Town
    MALONE
    Longitude
    -74.27
    QM Rating
    5
    Abuse Icon
    Y
    Chain Name
    UNIVERSITY OF VERMONT HEALTH NETWORK
    County/Parish
    Franklin
    Provider Name
    Alice Hyde Medical Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    Non profit - Other
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    45 SIXTH STREET
    Telephone Number
    5184818000
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    ALICE HYDE MEDICAL CENTER
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.19385
    Chain Average QM Rating
    3.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    135
    Provider SSA County Code
    270
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    36.8
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.84655
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    56.6
    Chain Average Staffing Rating
    4.0
    Number of Facilities in Chain
    3
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335127
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    50050.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    56
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    51.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    108.4
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    36
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.7
    Rating Cycle 1 Health Deficiency Score
    56
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    36
    Rating Cycle 1 Standard Survey Health Date
    2025-12-19
    Rating Cycle 2 Standard Health Survey Date
    2022-08-18
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.75839
    Case-Mix RN Staffing Hours per Resident per Day
    0.58550
    Reported RN Staffing Hours per Resident per Day
    0.64709
    Adjusted LPN Staffing Hours per Resident per Day
    0.85631
    Case-Mix LPN Staffing Hours per Resident per Day
    0.72961
    Reported LPN Staffing Hours per Resident per Day
    0.73064
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    7
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.37774
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    4
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.75698
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.98715
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.35238
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.37169
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.30226
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    4
    Reported Total Nurse Staffing Hours per Resident per Day
    3.73011
    Registered Nurse hours per resident per day on the weekend
    0.41306
    Date First Approved to Provide Medicare and Medicaid Services
    1967-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08675
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.88866
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.90622
    Total number of nurse staff hours per resident per day on the weekend
    3.31797

    COMMUNITY EXPERIENCE

    Reviews of Alice Hyde Medical Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026