At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
84
Residents / day
70.6
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Washington
- Certified beds
- 84
- Average residents per day
- 70.6
- First certified
- November 28, 1983
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 4 / 5
- Staffing
- 1 / 5
- Quality measures
- 3 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Washington, Tennessee. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.71 (n=7) | 3.07 |
| Nurse hours / resident / day | 3.32 | 3.50 (n=7) | 3.82 (n=296) |
| Weekend nurse hours / resident / day | 3.14 | 2.93 (n=7) | 3.32 (n=296) |
| Nursing staff turnover (%) | 51.40 | 45.89 (n=7) | 48.56 (n=286) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.71
- n=7
- State peers
- 3.07
Nurse hours / resident / day
- This home
- 3.32
- County peers
- 3.50
- n=7
- State peers
- 3.82
- n=296
Weekend nurse hours / resident / day
- This home
- 3.14
- County peers
- 2.93
- n=7
- State peers
- 3.32
- n=296
Nursing staff turnover (%)
- This home
- 51.40
- County peers
- 45.89
- n=7
- State peers
- 48.56
- n=286
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 5.5% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 51.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 3
- Health citations
- 7
- Resident measures
- 17
- Ownership records
- 1
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.31908
- Reported RN Staffing Hours per Resident per Day
- 0.28476
- Reported LPN Staffing Hours per Resident per Day
- 1.06994
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.96438
- Total number of nurse staff hours per resident per day on the weekend
- 3.13732
- Registered Nurse hours per resident per day on the weekend
- 0.31189
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04416
- Total nursing staff turnover
- 51.4
- Registered Nurse turnover
- 64.3
- Number of administrators who have left the nursing home
- 0
- Chain Name
- INFINITY HEALTHCARE CONSULTING
- Number of Facilities in Chain
- 70
- Chain Average Overall 5-star Rating
- 2.2
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Both
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- TN
- Urban
- Y
- Chain ID
- 763
- Latitude
- 36.341
- Location
- 505 N ROAN STREET,JOHNSON CITY,TN,37604
- ZIP Code
- 37604
- City/Town
- JOHNSON CITY
- Longitude
- -82.375
- QM Rating
- 3
- Abuse Icon
- N
- Chain Name
- INFINITY HEALTHCARE CONSULTING
- County/Parish
- Washington
- Provider Name
- AGAPE REHABILITATION & NURSING CENTER, A WATERS CM
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 505 N ROAN STREET
- Telephone Number
- 4239752000
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- AGAPE REHABILITATION & NURSING CENTER A WATERS COMMUNITY LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 2
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.81476
- Chain Average QM Rating
- 3.9
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 84
- Provider SSA County Code
- 890
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 64.3
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.28683
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 51.4
- Chain Average Staffing Rating
- 1.5
- Number of Facilities in Chain
- 70
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 445162
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 8
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 14.000
- With a Resident and Family Council
- Both
- Average Number of Residents per Day
- 70.6
- Chain Average Overall 5-star Rating
- 2.2
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 32
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.2
- Rating Cycle 1 Health Deficiency Score
- 8
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 32
- Rating Cycle 1 Standard Survey Health Date
- 2026-05-19
- Rating Cycle 2 Standard Health Survey Date
- 2024-02-22
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.21955
- Case-Mix RN Staffing Hours per Resident per Day
- 0.89002
- Reported RN Staffing Hours per Resident per Day
- 0.28476
- Adjusted LPN Staffing Hours per Resident per Day
- 0.82493
- Case-Mix LPN Staffing Hours per Resident per Day
- 1.10907
- Reported LPN Staffing Hours per Resident per Day
- 1.06994
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 2
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 5
- Rating Cycle 1 Number of Standard Health Deficiencies
- 2
- Rating Cycle 2 Number of Standard Health Deficiencies
- 5
- Reported Licensed Staffing Hours per Resident per Day
- 1.35471
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.51454
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 3.02066
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.96438
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 2.55902
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 5.01975
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.31908
- Registered Nurse hours per resident per day on the weekend
- 0.31189
- Date First Approved to Provide Medicare and Medicaid Services
- 1983-11-28
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04416
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.41888
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 4.41775
- Total number of nurse staff hours per resident per day on the weekend
- 3.13732
COMMUNITY EXPERIENCE
Reviews of AGAPE REHABILITATION & NURSING CENTER, A WATERS CM
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026