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    Nursing home · Plano, TX

    Accel at Willow Bend

    2620 Communications Parkway, Plano, TX 75093

    CMS certification number: 676349 · Updated October 1, 2026

    Request care assistance2145014672Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    110

    Residents / day

    80.4

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Collin
    Certified beds
    110
    Average residents per day
    80.4
    First certified
    December 13, 2013

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    2 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Collin, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.57
    n=21
    State peers
    2.76

    Nurse hours / resident / day

    This home
    3.47
    County peers
    3.50
    n=20
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    2.80
    County peers
    3.05
    n=20
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    73.10
    County peers
    46.23
    n=20
    State peers
    50.78
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 19.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 73.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    2
    Health citations
    52
    Resident measures
    17
    Ownership records
    23
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.46869
    Reported RN Staffing Hours per Resident per Day
    0.27520
    Reported LPN Staffing Hours per Resident per Day
    1.24666
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.94683
    Total number of nurse staff hours per resident per day on the weekend
    2.80312
    Registered Nurse hours per resident per day on the weekend
    0.15921
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    73.1
    Registered Nurse turnover
    88.9
    Number of administrators who have left the nursing home
    1
    Chain Name
    STONEGATE SENIOR LIVING
    Number of Facilities in Chain
    24
    Chain Average Overall 5-star Rating
    2.5
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    495
    Latitude
    33.0357
    Location
    2620 Communications Parkway,Plano,TX,75093
    ZIP Code
    75093
    City/Town
    Plano
    Longitude
    -96.833
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    STONEGATE SENIOR LIVING
    County/Parish
    Collin
    Provider Name
    Accel at Willow Bend
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    2620 Communications Parkway
    Telephone Number
    2145014672
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    SOUTH LIMESTONE HOSPITAL DISTRICT
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.35077
    Chain Average QM Rating
    4.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    110
    Provider SSA County Code
    310
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    88.9
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.95782
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    73.1
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    24
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    676349
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    140
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    160.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    80.4
    Chain Average Overall 5-star Rating
    2.5
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    220
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    140
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    220
    Rating Cycle 1 Standard Survey Health Date
    2025-08-21
    Rating Cycle 2 Standard Health Survey Date
    2024-07-24
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.28506
    Case-Mix RN Staffing Hours per Resident per Day
    0.66247
    Reported RN Staffing Hours per Resident per Day
    0.27520
    Adjusted LPN Staffing Hours per Resident per Day
    1.29134
    Case-Mix LPN Staffing Hours per Resident per Day
    0.82551
    Reported LPN Staffing Hours per Resident per Day
    1.24666
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    26
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    17
    Rating Cycle 1 Number of Standard Health Deficiencies
    15
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.52186
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    23
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.01660
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.24835
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.94683
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.59301
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.73633
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    17
    Reported Total Nurse Staffing Hours per Resident per Day
    3.46869
    Registered Nurse hours per resident per day on the weekend
    0.15921
    Date First Approved to Provide Medicare and Medicaid Services
    2013-12-13
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.90359
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.28824
    Total number of nurse staff hours per resident per day on the weekend
    2.80312

    COMMUNITY EXPERIENCE

    Reviews of Accel at Willow Bend

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026